# Devin is the best-known AI software engineer. Is it the same as Maito? And does your support team need a seat to use it? Source: https://maito.app/blog/maito-vs-devin Date: 2026-10-14 Author: Dmitry Dubovetzky Facts checked: 2026-10-20 Maito vs Devin: Devin is Cognition's AI software engineer for developers, with seats, a desktop app, a CLI, and automations. Maito is the coding agent and AI teammate your whole company shares in Slack, email, and AI assistants, at $149 per workspace per month plus your AI provider's usage. Features, security, setup, and price compared. ## Which is better, Maito or Devin? **Maito is the better pick if support, product, and sales should ask for code changes from the same agent engineering uses, without a seat each. Devin is the better pick if your developers want their own engineering agent with a desktop app, a CLI, and automated code review.** | | Best pick | | --------------------------------------------------- | --------- | | Support asks for a fix and gets the customer reply | Maito | | Code and business work from one teammate | Maito | | Knowledge the whole company shares | Maito | | A desktop app and CLI for each developer | Devin | | Automations from PagerDuty, Jira, and GitHub events | Devin | | SOC 2 Type II and dedicated enterprise deployments | Devin | Devin is built around developers: their seats, their memory, their desktop and terminal. Maito is the coding agent your whole company shares, and it does business work in the same threads. As of October 2026, Devin Teams costs $40 per full seat with an $80 monthly minimum; Maito costs $149 per workspace with unlimited people. This guide is for a product company where support and sales need code fixes as often as engineers do. We rechecked Devin's docs and billing pages in October 2026. ## What is Devin? **Devin is Cognition's AI software engineer: cloud coding sessions, a desktop app and CLI, code review, a data analyst mode, and automations, reachable from Slack, Linear, GitHub, and its web app.** In Slack, each user links their Slack profile to a Devin account by matching email. A mention starts a session, follow-ups continue in the thread or a code channel, and quick codebase questions get answered without a full session. [Devin in Slack](https://docs.devin.ai/integrations/slack). Devin can start your app, test it in a browser, and attach a video of the test to its result. Its data analyst mode queries connected databases and builds charts. [Devin testing and recordings](https://docs.devin.ai/work-with-devin/testing-and-recordings), [Devin data analyst](https://docs.devin.ai/work-with-devin/data-analyst). Where Devin is strong: - A desktop app, a CLI, and code review for each developer - Automations triggered by GitHub, GitLab, Linear, Jira, Pylon, PagerDuty, and webhooks - SOC 2 Type II, with dedicated deployments for enterprise customers ## And what is Maito? **Maito is one coding agent for everyone in the company, not only developers, and it handles business work too, in Slack, by email, and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse.** Anyone in an invited Slack channel can ask it for a feature, a fix, a refactor, a review, QA, or tests, without a seat or a linked account. Each task gets its own sandbox and branch, runs your checks, and ends in a pull request your engineers review. Engineers can work with the same agent from Cursor, Codex, or Claude. It also does research, reports, and follow-ups in your connected tools. [AI teammate](/product/ai-teammate). ## How do Maito and Devin compare at a glance? **Maito and Devin both take coding work from Slack to a tested pull request and run recurring work. Maito is organized around the whole company, with shared knowledge and no seats. Devin is organized around developers, with seats, personal memory, and desktop and terminal tools.** | | Maito | Devin | | ----------------- | ------------------------------------------------------------ | ------------------------------------------------- | | Where you use it | Slack, email, Claude, ChatGPT, Cursor, Codex, Grok, and Muse | Slack, Linear, GitHub, web, desktop, CLI, and MCP | | Who can ask | Anyone in an invited channel, no seat | Linked users with full or flex seats | | Business tasks | Yes: Research, reports, follow-ups, connected tools | Partly: Data analysis and support-ticket work | | Code changes | Yes: Sandbox, checks, browser QA, pull request | Yes: Sessions, browser test videos, pull requests | | Company knowledge | Yes: Facts and skills learned from shared work | Partly: Shared skills; memory is personal to each user | | Recurring work | Yes: Schedule, Slack, email, or a webhook from any system | Yes: Automations on schedules and engineering events | | Security | Encrypted credentials, audit logs, your AI provider | Yes: SOC 2 Type II; dedicated enterprise deployments | | Setup | Minutes; nobody links a personal account | Each Slack user links a Devin account | | Usage limits | Your provider's limits; $20 cloud credits included | Seat quotas plus a shared on-demand pool | | Price | $149 per workspace, unlimited people, plus provider usage | $40 per full seat, $80 minimum; flex seats free | Sources: Maito [FAQ](/faq) and [pricing](/pricing). Devin [Slack](https://docs.devin.ai/integrations/slack), [memory](https://docs.devin.ai/product-guides/memory), [automations](https://docs.devin.ai/product-guides/automations), [security](https://docs.devin.ai/enterprise/security-access/security/enterprise-security), and [billing](https://docs.devin.ai/admin/billing/self-serve). ## Who on your team can work with Maito and Devin? **Anyone in an invited Slack channel can ask Maito for work, without an account. Devin needs each Slack user linked to a Devin account, with a full seat for daily developers or a free flex seat for occasional users.** Flex seats draw on the team's shared on-demand credit and don't include the desktop app, which lets support or product people use Devin now and then. [Devin billing](https://docs.devin.ai/admin/billing/self-serve). In Maito, a support lead, a product manager, and an engineer reply in the same thread, and the engineer can pick it up later from Cursor. DMs stay private. [Team collaboration](/product/team-collaboration). **Winner: Maito.** People outside engineering ask without an account, a seat, or a credit pool to watch. ## And what do Maito and Devin do when a customer reports a bug? **Maito and Devin can both reproduce a bug in the browser, record it, fix it, and open a pull request. Maito also brings the support side into the same thread: the ticket, the evidence from your tools, and a reply drafted for the customer.** _Illustrative conversation:_ > **Lena:** @Maito a customer on Safari can't drag cards between columns on the board view. Ticket #3307. > > **Maito:** Reproduced on Safari 18. Video attached: the drop event never fires because the drag image is set after the drag starts. > PR #841 sets it on dragstart and adds a Safari test. Checks pass, and QA passed on the preview. > > **Arjun:** Can you also check Firefox before we merge? > > **Maito:** Firefox passes too, recording added to the PR. The customer reply is drafted below with a workaround until the release. Devin connects to support tools such as Pylon, where it picks up delegated tickets and relays updates. Its built-in Pylon tools don't create or send customer replies. [Devin and Pylon](https://docs.devin.ai/integrations/pylon), [Support teams](/use-cases/support). **Winner: Maito.** The support teammate who got the ticket starts the fix and gets the reply back, without a Devin account. ## What do Maito and Devin do with a business task? **Maito does business work across your connected tools with what it knows about your company. Devin's business work centers on its data analyst mode, which queries connected databases and builds charts.** _Illustrative conversation:_ > **Camila:** @Maito our quarterly pricing review is Friday. Which discount codes are still active, who created them, and how much revenue used them last quarter? > > **Maito:** 11 codes are active. Four were created for events that ended in the spring, and they drove $18,300 last quarter. > Table with owners and revenue is in the thread. Want me to draft a note to each owner asking whether to expire theirs? **Winner: Maito.** Research, reports, and follow-ups in sales, ops, and finance tools are core work, not a side mode. ## What does Devin remember, and what does Maito remember? **Devin keeps personal memory for each user, which teammates don't share, plus shared skills for team procedures. Maito keeps company knowledge the whole workspace shares, plus personal memory for each person.** Devin stores each user's preferences, corrections, and lessons as Markdown notes in a Git repository. Automated sessions don't read or write that memory, and shared conventions belong in skills. [Devin memory](https://docs.devin.ai/product-guides/memory). Maito learns facts from shared threads, such as a pricing rule or how a feature behaves, and saves good results as skills anyone can reuse. [Company knowledge](/product/company-knowledge), [Skills](/product/skills). **Winner: Maito.** What one person teaches it, the next person benefits from. ## Can Maito and Devin both run work every week? **Yes. Devin runs automations from schedules and engineering events, and Maito runs Loops from a schedule, a Slack message, an email, or a webhook any system can send.** Devin's automations combine a trigger, conditions, an optional script check, and actions, with built-in sources such as GitHub, GitLab, Linear, Jira, Pylon, and PagerDuty. On Teams they draw from shared on-demand credit and stop when it runs out. [Devin automations](https://docs.devin.ai/product-guides/automations), [Devin billing](https://docs.devin.ai/admin/billing/self-serve). Maito's Loops handle coding and business work alike, such as the Monday revenue summary or a nightly check of failed payments, and anyone can pause or change them. [Maito FAQ](/faq). **Winner: Devin for engineering events out of the box. Maito for recurring work anyone in the company sets up, including business work.** ## Is Devin or Maito more secure? **As of October 2026, Cognition has held SOC 2 Type II since September 2024 and offers dedicated deployments that keep enterprise data in the customer's tenant. Maito encrypts credentials, logs every agent action for admins, and sends model requests to your own AI provider account.** Cognition doesn't train its models on customer code by default. [Devin enterprise security](https://docs.devin.ai/enterprise/security-access/security/enterprise-security). Maito runs each coding task in its own sandbox on your workspace's cloud computer, and admins can export the action log and set its retention. For sensitive repositories, switch a thread to Supervised so Maito asks before each command or edit. [Maito FAQ](/faq). **Winner: Devin**, for teams whose security review needs a SOC 2 report or a dedicated deployment. ## How long do Maito and Devin take to set up? **Maito is ready in minutes once you connect an AI provider, Slack, and a repository. Devin needs each Slack user linked to a Devin account, plus repository and environment setup before its first session.** [Devin in Slack](https://docs.devin.ai/integrations/slack), [Maito FAQ](/faq). **Winner: Maito**, for getting people outside engineering asking on day one. ## What do Maito and Devin cost? **As of October 2026, Maito has no seats: $149 a month covers the workspace, with $20 of cloud credits included and model usage billed by your AI provider. Devin Teams costs $40 per full seat with an $80 monthly minimum, and flex seats are free.** | | Maito | Devin | | ------------- | ------------------------------------------ | ---------------------------------------------- | | Billing unit | Workspace, unlimited people | Full seats, plus free flex seats | | Monthly price | $149 | $40 per full seat, $80 minimum on Teams | | Individuals | Same workspace price | Pro $20, Max $200 | | Included | $20 cloud credits for sandboxes and search | A daily and weekly quota per full seat | | More usage | Buy cloud credits; they don't expire | On-demand credits; purchased credits roll over | | Trying it | No: No free plan | Yes: Free plan with limited usage | [Devin billing](https://docs.devin.ai/admin/billing/self-serve), [Maito pricing](/pricing). ## What would ten people pay for a month of Maito or Devin? **As of October 2026, two developers on full Devin seats and eight people on flex seats cost $80 a month plus shared usage. Maito costs $149 a month plus your AI provider's usage, with no seats.** **Maito: $149 per month + provider usage** - One workspace, unlimited people - $20 in included credits for coding sandboxes and web search - Your AI provider bills model usage separately **Devin Teams: $80 per month + on-demand usage** - 2 × $40 full seats meets the $80 minimum - Eight flex seats at no seat fee - Flex work and automations draw on shared credit Devin's bill grows with every developer who needs a full seat and with flex usage. Maito's stays at $149 however many people ask. ## When is Devin enough? **Devin is enough when the people asking for AI help are mostly developers who want their own agent in a desktop app and terminal, and nobody outside engineering needs code changes.** ## Can we use Maito and Devin together? **Yes. Developers can keep Devin in their editor and terminal while the rest of the company asks Maito in Slack, by email, and in their AI assistants.** Point requests from support, product, and sales at Maito, and let developers keep their personal Devin sessions. ## What carries over when a team adds Maito next to Devin? **Repository instructions, setup commands, and open branches stay in your repository, so Maito reads them on its first task. Devin's shared skills carry over as text.** Paste Devin's shared skills into a Maito thread and ask it to save them as skills. Personal memory stays with each developer. [Devin memory](https://docs.devin.ai/product-guides/memory). Let open Devin sessions finish their pull requests. Devin automations become Loops; run each once by hand and turn the Devin one off before the first scheduled run. ## So should you choose Maito or Devin? **Choose Maito for the coding agent your whole company shares, with company knowledge and no seats, for product and business work. Choose Devin if your developers want their own agent with a desktop app, a CLI, and code review.** **Choose Maito if:** - Support, product, and sales should ask for code changes without a seat - Company knowledge should be shared, not personal - Customer bugs should go from ticket to reply in one thread - You want to choose the AI provider and see its bill **Choose Devin if:** - The work is mostly software, for developers - Engineers want a desktop app, a CLI, and code review - You already pay for Devin seats Pick one customer ticket that needs a code change and ask a support teammate to start it in each product. Compare who could start it, what came back, and how many handoffs it took. ## Maito vs Devin: frequently asked questions ### Does everyone need a Devin seat to use it in Slack? Each Slack user needs a linked Devin account. Occasional users can take a free flex seat that draws on the team's shared credit. [Devin billing](https://docs.devin.ai/admin/billing/self-serve). ### Is Devin free? Devin has a free plan with limited usage for one person. As of October 2026, Pro is $20 a month, Max is $200, and Teams starts at $80. [Devin billing](https://docs.devin.ai/admin/billing/self-serve). ### Is Devin SOC 2 compliant? Yes. Cognition has held SOC 2 Type II since September 2024. [Devin enterprise security](https://docs.devin.ai/enterprise/security-access/security/enterprise-security). ### Can Maito work from Cursor or Claude like Devin's CLI? Yes. Engineers connect Maito to Cursor, Codex, Claude, ChatGPT, Grok, or Muse and work with the same agent the rest of the company uses in Slack. [Maito FAQ](/faq). ### Does Maito charge per developer? No. Maito is $149 per workspace per month with unlimited people, and your AI provider bills model usage. [Maito pricing](/pricing).