# GitHub brought Copilot's coding agent into Slack. Is it the same as Maito? And who on your team can use it? Source: https://maito.app/blog/maito-vs-github-copilot Date: 2026-10-14 Author: Dmitry Dubovetzky Facts checked: 2026-10-20 Maito vs GitHub Copilot: Copilot's cloud agent takes coding work from Slack to a pull request for people with repository write access, on paid plans priced per user. Maito is the coding agent your whole company shares, with or without repository access, for code and business work, at $149 per workspace per month plus your AI provider's usage. Features, security, reviews, and price compared. ## Which is better, Maito or GitHub Copilot? **Maito is the better pick if support, product, and sales should start code changes themselves, without a seat or write access each. GitHub Copilot is the better pick if the people asking are developers who already pay for it and work in GitHub and their editor.** | | Best pick | | ------------------------------------------------ | -------------- | | A support lead starts a fix without write access | Maito | | The same teammate writes the fix and the email | Maito | | Knowledge beyond what's in a repository | Maito | | Code completion in each developer's editor | GitHub Copilot | | Everything stays inside GitHub's permissions | GitHub Copilot | | A low per-developer price with a free tier | GitHub Copilot | GitHub Copilot is GitHub's assistant and cloud coding agent for developers, and its Slack app lets people with write access start and steer changes. Maito is the coding agent your whole company shares, and it does business work too. As of October 2026, Copilot Business is $19 per developer seat; Maito is $149 for the workspace and covers everyone who doesn't have one. This guide is for a company whose developers have Copilot and whose other teams also need code changes. Maito can run on your Copilot subscription as its AI provider, so the choice isn't either-or. We rechecked GitHub's docs and plans in October 2026. ## What does Copilot do in Slack? **You mention @GitHub in Slack, and Copilot's cloud agent investigates, plans, creates issues, and changes code, then opens a pull request.** The Slack integration is part of the GitHub Slack app, in public preview on paid Copilot plans. A task gets its own code channel showing the repository, branch, model, and status, and archived channels stay searchable and can be reopened. [Copilot cloud agent in Slack](https://docs.github.com/en/copilot/how-tos/copilot-integrations/integrate-cloud-agent-with-slack). People need repository write access to start or steer a change. Others in the conversation can add context, but Slack guests and outside collaborators can't start sessions. [Copilot Slack permissions](https://docs.github.com/en/copilot/how-tos/copilot-integrations/integrate-cloud-agent-with-slack). Where GitHub Copilot is strong: - Code completion and chat in every major editor, the CLI, and GitHub itself - Everything follows GitHub's existing permissions, rulesets, and reviews - Plans from free to $39 per user, with a large community of reviewers ## And what is Maito? **Maito is a coding agent the whole company can ask, with or without a GitHub account, and an AI teammate for business work, in Slack, by email, and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse.** Post a request in an invited Slack channel, with or without repository access, and it builds the feature, fixes the bug, refactors, reviews, runs QA, or writes tests. Each task gets its own sandbox, runs your checks, and ends in a pull request your engineers review under the same rulesets. It also does research, reports, and follow-ups through your connected tools. [AI teammate](/product/ai-teammate). ## How do Maito and GitHub Copilot compare at a glance? **Maito and GitHub Copilot both take coding work from Slack to a pull request, remember what they learn, and run scheduled work. Maito adds business work and lets anyone in the channel start a request. Copilot stays inside GitHub's permissions and per-user plans.** | | Maito | GitHub Copilot | | ------------------ | ------------------------------------------------------------ | ------------------------------------------------------- | | Where you use it | Slack, email, Claude, ChatGPT, Cursor, Codex, Grok, and Muse | GitHub, your editor, the CLI, its app, and Slack | | Who can start work | Anyone in an invited channel | People with repository write access | | Business tasks | Yes: Research, reports, follow-ups, connected tools | Partly: Through MCP servers your admins configure | | Code changes | Yes: Sandbox, checks, browser QA, pull request | Yes: Cloud sandbox and a pull request | | Company knowledge | Yes: Facts and skills from shared work | Partly: Copilot Memory per repository, in preview | | Recurring work | Yes: Schedule, Slack, email, or a webhook from any system | Yes: Automations on schedules and repository events | | Security | Encrypted credentials, audit logs, your AI provider | Yes: In GitHub's SOC 2 and ISO 27001 scope | | Setup | Minutes; no GitHub account needed to ask | Slack app, cloud agent policy, write access per person | | Usage limits | Your provider's limits; $20 cloud credits included | AI credits per user; sandboxes billed separately | | Price | $149 per workspace, unlimited people, plus provider usage | Business $19 per user, Enterprise $39, plus extra usage | Sources: Maito [FAQ](/faq) and [pricing](/pricing). GitHub Copilot [Slack](https://docs.github.com/en/copilot/how-tos/copilot-integrations/integrate-cloud-agent-with-slack), [memory](https://docs.github.com/en/copilot/concepts/agents/copilot-memory), [compliance](https://github.blog/changelog/2024-06-03-github-copilot-compliance-soc-2-type-1-report-and-iso-iec-270012013-certification-scope/), and [plans](https://docs.github.com/en/copilot/get-started/plans). ## Who on your team can work with Maito and GitHub Copilot? **Anyone in an invited Slack channel can start work with Maito. With Copilot, anyone in the conversation can add context, but starting or steering a code change takes repository write access.** That boundary suits engineering and leaves everyone else waiting. A product manager or support lead without write access can describe the problem, but an engineer has to start the change. In Maito, the support lead starts it, the engineer adds a constraint in the same thread, and the pull request still goes through your normal review. [Team collaboration](/product/team-collaboration). **Winner: Maito.** The person who heard about the problem can start the fix. ## What do Maito and GitHub Copilot do with a business task? **Maito handles business requests through your connected tools, using what it has learned about your company. Copilot's cloud agent is built for repository work and reaches other systems only through the MCP servers and services your admins configure.** _Illustrative conversation:_ > **Rosa:** @Maito which of our enterprise customers are still on the API version we're retiring in January? I need to warn their admins. > > **Maito:** Nine accounts called the old version in the last 30 days. Three of them make 90% of those calls. > List with admin contacts is in the thread, and a warning email with the migration guide is drafted for each. [Copilot resource access](https://docs.github.com/en/copilot/tutorials/cloud-agent/give-access-to-resources). **Winner: Maito.** Customer success gets an answer and drafted emails, not a pull request. ## And what do Maito and GitHub Copilot do when a customer reports a bug? **Copilot investigates and opens a pull request once someone with write access starts it. Maito can be started by the support teammate who got the ticket, and it carries the bug from the report to a tested fix and the reply.** _Illustrative conversation:_ > **Owen:** @Maito a customer's invoices show the wrong time zone since they moved their account to Sydney. Ticket #7741. > > **Maito:** Reproduced. Invoices use the server's time zone instead of the account's, so dates shift by a day for anyone east of UTC. > PR #1032 formats invoice dates in the account's time zone, with tests for Sydney and Los Angeles. Checks pass. > Reply to the customer is drafted, with corrected copies of their last two invoices. [Support teams](/use-cases/support). **Winner: Maito.** No handoff to an engineer just to start the work, and the customer reply comes with the fix. ## What does each remember, Maito or GitHub Copilot? **Copilot Memory keeps facts about a repository, shared with people who have access to it, and personal preferences per user. Maito keeps company knowledge across all its work, plus personal memory for each person.** Copilot validates a memory against the current branch, and unused memories expire after 28 days. Copilot Memory is in public preview and organizations turn it on. [Copilot Memory](https://docs.github.com/en/copilot/concepts/agents/copilot-memory). Maito remembers facts that aren't in any repository, such as a promise made to a customer, a pricing rule, or how support handles refunds, and uses them in code and business work alike. [Company knowledge](/product/company-knowledge). **Winner: Maito.** The company's knowledge isn't limited to what's in the code. ## Can Copilot run work every week? **Yes. Copilot cloud automations run hourly, daily, or weekly, or on repository events, each scoped to one repository. Maito runs recurring work across code and business tools, from a schedule, a Slack message, an email, or a webhook.** Copilot automations come with admin controls and selected tools. [Copilot automations](https://docs.github.com/en/copilot/how-tos/use-copilot-agents/cloud-agent/create-automations). Maito's Loops can watch a repository too, and also post the Monday pipeline update or summarize customer feedback each Friday. [Maito FAQ](/faq). **Winner: Maito.** One Loop can read the repository, the CRM, and the support inbox together. ## Is GitHub Copilot or Maito more secure? **GitHub Copilot Business and Enterprise are in the scope of GitHub's SOC 2 report and ISO 27001 certificate, and they follow your organization's existing GitHub permissions. Maito encrypts credentials, records an audit log of agent actions, and runs on the AI provider account you connect, which can be Copilot itself.** [GitHub Copilot compliance](https://github.blog/changelog/2024-06-03-github-copilot-compliance-soc-2-type-1-report-and-iso-iec-270012013-certification-scope/). Maito's pull requests go through your rulesets and required reviews like anyone else's, so nothing reaches main without the approvals you already require. [Maito FAQ](/faq). **Winner: GitHub Copilot**, for organizations whose security review already covers GitHub. ## How long do Maito and GitHub Copilot take to set up? **Copilot in Slack needs the GitHub Slack app, cloud agent policies turned on, and write access for each person who starts work. Maito needs a workspace, an AI provider, Slack, and a repository, and then anyone in the channel can ask.** [Copilot in Slack](https://docs.github.com/en/copilot/how-tos/copilot-integrations/integrate-cloud-agent-with-slack), [Maito FAQ](/faq). **Winner: GitHub Copilot** if your developers already have seats. For everyone else, Maito is the shorter path. ## What do Maito and GitHub Copilot cost? **As of October 2026, Maito costs $149 a month for everyone in the workspace, with $20 of cloud credits, and your AI provider, Copilot included, bills the models. Copilot Business costs $19 per user per month and Enterprise $39, with AI credits per user and separate cloud sandbox charges.** | | Maito | GitHub Copilot | | ------------- | ------------------------------------------ | ------------------------------------------ | | Billing unit | Workspace, unlimited people | Each granted seat | | Monthly price | $149 | Business $19, Enterprise $39 per user | | Individuals | Same workspace price | Pro $10, Pro+ $39, Max $100 | | Included | $20 cloud credits for sandboxes and search | 1,900 AI credits per Business user, pooled | | Model usage | Your AI provider, which can be Copilot | Included up to the credits, then billed | | Trying it | No: No free plan | Yes: Copilot Free for individuals | [Copilot plans](https://docs.github.com/en/copilot/get-started/plans), [Copilot sandbox billing](https://docs.github.com/en/billing/concepts/product-billing/cloud-and-local-sandboxes), [Maito pricing](/pricing). ## What would ten people pay for a month of Maito or GitHub Copilot? **As of October 2026, ten Copilot Business seats cost $190 a month plus usage beyond the pooled credits. Maito adds $149 for the workspace and can use Copilot itself as the AI provider.** **Maito: $149 per month + provider usage** - One workspace, unlimited people - Use GitHub Copilot as your AI provider, or another one - $20 in included credits for coding sandboxes and web search **GitHub Copilot Business: $190 per month for ten seats** - 10 × $19, with 1,900 AI credits per user, pooled - Extra usage is on unless an admin turns it off - Cloud sandboxes billed separately by usage If your developers already have Copilot seats, they stay; Maito adds $149 and covers the people without seats. ## What do GitHub Copilot users say in reviews? **As of October 2026, GitHub Copilot rates 4.5 out of 5 on G2 from about 380 reviews.** Reviewers most often praise how fast it handles boilerplate, repetitive code, and tests. The common complaints are weaker context in large projects and less predictable costs since the move to usage-based credits. [GitHub Copilot on G2](https://www.g2.com/products/github-copilot/reviews). ## When is GitHub Copilot enough? **GitHub Copilot is enough when the people asking for code changes are the people with repository write access, and the work lives in GitHub.** ## Can we use Maito and GitHub Copilot together? **Yes. Developers keep Copilot in GitHub and their editor, and Maito can run on your Copilot subscription while it works with the whole company.** ## What carries over when a team adds Maito next to GitHub Copilot? **Everything Copilot works from stays in GitHub: issues, branches, checks, and repository instructions. Maito reads the same repository, so it starts with the same instructions.** Copilot's memory stays with Copilot. Tell Maito the rules that matter outside the repository, and it saves them as company knowledge after you confirm. [Copilot memory](https://docs.github.com/en/copilot/concepts/agents/copilot-memory). ## So should you choose Maito or GitHub Copilot? **Choose Maito if anyone in the company should be able to start code changes and business work from one teammate. Choose GitHub Copilot if developers with write access do all the asking.** **Choose Maito if:** - Support and product should start code changes themselves - Business work and code should come from one teammate - Company knowledge goes beyond what's in a repository - One workspace price, however many people ask **Choose GitHub Copilot if:** - Developers with write access do the asking - Your company already pays for Copilot - All the work lives in GitHub Have a non-engineer start one real bug in each product. Compare who could start it, what came back, and how long the handoff took. ## Maito vs GitHub Copilot: frequently asked questions ### Can Maito use my GitHub Copilot subscription? Yes. GitHub Copilot is one of Maito's AI providers, so Maito can sign in with your Copilot subscription and use it for model usage. [Maito FAQ](/faq). ### Who can start Copilot's coding agent from Slack? People with write access to the repository. Others in the conversation can add context, and guests and outside collaborators can't start sessions. [Copilot in Slack](https://docs.github.com/en/copilot/how-tos/copilot-integrations/integrate-cloud-agent-with-slack). ### How much does GitHub Copilot cost for a team? As of October 2026, Copilot Business is $19 per seat per month with 1,900 AI credits each, and Enterprise is $39 with 3,900. Cloud sandboxes are billed separately. [Copilot plans](https://docs.github.com/en/copilot/get-started/plans). ### Is GitHub Copilot SOC 2 compliant? Copilot Business and Enterprise are in the scope of GitHub's SOC 2 report and ISO 27001 certificate. [GitHub Copilot compliance](https://github.blog/changelog/2024-06-03-github-copilot-compliance-soc-2-type-1-report-and-iso-iec-270012013-certification-scope/). ### Do Maito's pull requests follow our GitHub rules? Yes. Maito opens pull requests in your repository, so your rulesets, required reviews, and checks apply before anything merges. [Maito FAQ](/faq).