# Viktor calls itself an AI employee for Slack. How is it different from Maito? And which one costs less? Source: https://maito.app/blog/maito-vs-viktor Date: 2026-10-14 Author: Dmitry Dubovetzky Facts checked: 2026-10-20 Maito vs Viktor: both are AI teammates your company works with in Slack, for business work and code. Viktor works in Slack and Microsoft Teams and bundles model usage into workspace credits. Maito also works by email and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse, runs on the AI provider you choose, and costs $149 per workspace per month plus that provider's usage. Credits, models, security, and reviews side by side. ## Which is better, Maito or Viktor? **Maito is the better pick if your team works across Slack, email, and AI assistants, and code fixes should come back tested with QA. Viktor is the better pick if your company runs on Microsoft Teams or you want one credit bill that covers the models.** | | Best pick | | ---------------------------------------------- | --------- | | Teammates in Slack, email, ChatGPT, and Cursor | Maito | | Code fixes with sandboxes, QA, and a recording | Maito | | Model usage on your own AI provider account | Maito | | A company that works in Microsoft Teams | Viktor | | 3,200+ ready-made integrations | Viktor | | Starting free, without a credit card | Viktor | Viktor and Maito are both AI teammates your company works with in Slack, for business work and code. Viktor also works in Microsoft Teams and bundles model usage into credits. Maito also works by email and in your team's AI assistants, and runs on the AI provider you choose. As of October 2026, Viktor's Team plan is $100 a month with 40,000 credits that include the models; Maito is $149 a month, and the models bill to your own AI provider. This guide is for a small agency running weekly client reviews from Slack. We rechecked Viktor's site, pricing, and security page in October 2026. ## What is Viktor? **Viktor is an AI employee for Slack and Microsoft Teams that does reports, campaigns, dashboards, internal apps, and code across more than 3,200 connected tools.** It shows its work in Spaces and Pages, clones repositories, fixes bugs on branches, and opens pull requests. It remembers personal preferences, team knowledge, and workflow skills, and waits for approval in Slack before sensitive actions such as pushing code or emailing a customer. [Viktor](https://viktor.com/), [Viktor skills and memory](https://viktor.com/academy/skills-and-memory), [Viktor security](https://viktor.com/security). Where Viktor is strong: - It works in Microsoft Teams as well as Slack - More than 3,200 integrations out of the box - Up to $100 in free credits to start, without a credit card ## And what is Maito? **Maito is a named AI teammate the whole company shares in Slack, by email, and in its AI assistants: Claude, ChatGPT, Cursor, Codex, Grok, and Muse.** Anyone in an invited Slack channel can ask it for work, and teammates can join the thread, add context, and pick it up later. It prepares client reports, researches accounts, and sends follow-ups through your connected tools. It's also the coding agent your whole team shares: features, fixes, refactors, reviews, QA, and tests, each in its own sandbox with your checks and a pull request. [AI teammate](/product/ai-teammate). ## How do Maito and Viktor compare at a glance? **Maito and Viktor overlap on business work, code, memory, approvals, and recurring work. They differ in where your team reaches them, which models run the work, how code is checked, and how you pay.** | | Maito | Viktor | | ----------------- | ------------------------------------------------------------ | --------------------------------------------- | | Where you use it | Slack, email, Claude, ChatGPT, Cursor, Codex, Grok, and Muse | Slack and Microsoft Teams | | Models | Yes: The provider and model you choose | Model usage bundled into credits | | Business tasks | Yes: Research, reports, follow-ups, connected tools | Yes: Reports, dashboards, and campaigns | | Code changes | Yes: A sandbox per task, checks, browser QA, pull request | Yes: Branches and pull requests after a sign-off | | Company knowledge | Yes: Facts and skills from shared work, plus personal memory | Yes: Personal, team, and workflow memory | | Recurring work | Yes: Schedule, Slack, email, or a webhook from any system | Yes: Script jobs and agent jobs | | Integrations | Built-in catalog plus any MCP server | Yes: 3,200+ apps | | Security | Encrypted credentials, audit logs, your AI provider | Yes: SOC 2 Type 1; SSO and EU data on Enterprise | | Setup | Minutes, after choosing a plan | Yes: Free credits, no credit card | | Usage limits | Your provider's limits; $20 cloud credits included | 40,000 shared credits; work pauses at zero | | Price | $149 per workspace, unlimited people, plus provider usage | $100 per workspace with 40,000 credits | Sources: Maito [FAQ](/faq) and [pricing](/pricing). Viktor [product](https://viktor.com/product), [memory](https://viktor.com/academy/skills-and-memory), [security](https://viktor.com/security), and [pricing](https://viktor.com/pricing). ## Where can your team work with Maito and Viktor? **Viktor works in Slack and Microsoft Teams. Maito works in Slack, by email, and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse.** An engineer can ask Maito for something from Cursor, a product manager from ChatGPT, support from Slack, and finance by email. All of them reach the same agent with the same company knowledge. [Team collaboration](/product/team-collaboration). **Winner: Maito for teams spread across Slack, email, and AI assistants. Viktor for companies that work in Microsoft Teams, where Maito isn't available today.** ## What do Maito and Viktor do with a business task? **Maito and Viktor can both take a client report from a Slack message to a finished deliverable, using your connected tools. The difference is what pays for the model work: Viktor's credits, or your own AI provider.** _Illustrative conversation:_ > **Femi:** @Maito Harbor's quarterly review is Thursday. Pull their support volume, NPS comments, and usage trend into our review template. > > **Maito:** Review deck is in Drive. Usage is up 22%, tickets are down a third, and two NPS comments ask for audit logs. > Audit logs are on the roadmap for next quarter, so I added a slide with the planned date. Want me to draft the invite to their admin? [Agencies](/use-cases/agencies). **Winner: Maito**, for agencies that want to see model spend per client on their own provider bill and reach the same agent by email. ## And what do Maito and Viktor do when a customer reports a bug? **Viktor fixes bugs on branches and opens pull requests after a sign-off. Maito runs each fix in its own sandbox, checks it with your tests and a browser recording, and drafts the customer reply in the same thread.** _Illustrative conversation:_ > **Yuki:** @Maito a customer says their scheduled report emails arrive with an empty chart since Monday. Ticket #6012. > > **Maito:** Reproduced. The chart renders before the data loads in the email worker, so the image is blank. Before-and-after screenshots attached. > PR #923 waits for the data before rendering and adds a test that checks the chart has points. Checks pass. > The reply to the customer is drafted below, with a resend of this week's report once the fix is merged. Each Maito coding task gets its own sandbox, branch, and checkout, so several fixes can run side by side. [Support teams](/use-cases/support). **Winner: Maito.** Every fix comes back reproduced, tested, and QA'd, with the reply ready. ## Do Maito and Viktor both remember your company? **Yes. Viktor keeps personal preferences, team knowledge, and workflow skills. Maito learns company facts and skills from shared threads, keeps personal memory for each person, and uses both wherever someone asks.** [Viktor skills and memory](https://viktor.com/academy/skills-and-memory). In Maito, anyone can ask it to remember, correct, or forget a fact, and private conversations never teach shared knowledge. [Company knowledge](/product/company-knowledge), [Skills](/product/skills). **Winner: Maito.** The same knowledge answers in Slack, email, and AI assistants, not only in chat. ## Can Maito and Viktor both run work every week? **Yes. Viktor runs script jobs and agent jobs on a schedule. Maito runs Loops on a schedule, from a Slack message or email, or from a webhook any system can call.** Viktor's script jobs spend no credits when they make no model calls; agent jobs spend credits each run, and work pauses when credits run out. [Viktor recurring work](https://viktor.com/academy/automating-recurring-work), [Viktor billing guide](https://viktor.com/academy/credits-and-billing). A Maito Loop can start when your CRM marks a deal won or a form is submitted, and its model usage goes to your provider account. [Maito FAQ](/faq). **Winner: Maito.** Outside systems can start the work, and runs don't stop when a credit balance hits zero. ## Which connects to more tools, Maito or Viktor? **As of October 2026, Viktor lists more than 3,200 integrations. Maito has a built-in catalog and connects to any MCP server, with personal and workspace connections kept apart.** [Viktor](https://viktor.com/), [Maito FAQ](/faq). **Winner: Viktor** on catalog size. ## Is Viktor or Maito more secure? **As of October 2026, Viktor is SOC 2 Type 1 certified with Type II in progress, offers SAML SSO and EU data residency on Enterprise, and doesn't train on customer data. Maito stores credentials encrypted in Vault, records each agent action in a workspace log, and runs models on the provider account you own.** [Viktor security](https://viktor.com/security). Maito admins can export the action log and set how long it's kept, and each coding task runs isolated in its own sandbox. [Maito FAQ](/faq). **Winner: Viktor**, for teams that need a SOC 2 report, SSO, or EU hosting. ## How long do Maito and Viktor take to set up? **Viktor starts with up to $100 in free credits and no credit card. Maito takes minutes after you choose the plan: name the agent, connect your AI provider, and connect Slack.** [Viktor pricing](https://viktor.com/pricing), [Maito FAQ](/faq). **Winner: Viktor**, for trying it before paying. ## What do Maito and Viktor cost? **As of October 2026, Maito is $149 a month per workspace, with $20 of cloud credits for sandboxes and search, and your AI provider bills the models directly. Viktor's Team plan costs $100 per workspace per month with 40,000 shared credits that include model usage.** | | Maito | Viktor | | ------------- | ------------------------------------------ | ------------------------------------------------- | | Billing unit | Workspace, unlimited people | Workspace, no seats | | Monthly price | $149 | Team from $50 for 20,000 credits; $100 for 40,000 | | Included | $20 cloud credits for sandboxes and search | Credits that cover model usage | | Model usage | Billed by your AI provider | Inside the credits | | Rollover | Purchased credits don't expire | Unused credits roll over one month | | Trying it | No: No free plan | Yes: Up to $100 in free credits | | Enterprise | Optional $2,999 assisted setup | Custom pricing, DPA, SLA, SSO | A quick Viktor task uses 100 to 300 credits and a project 2,000 to 5,000. [Viktor pricing](https://viktor.com/pricing), [Maito pricing](/pricing). ## What would ten people pay for a month of Maito or Viktor? **As of October 2026, for a ten-person agency running about 100 client requests a month, Maito costs $149 plus provider usage, and Viktor costs $100 with 40,000 shared credits.** **Maito: $149 per month + provider usage** - One workspace, unlimited people - $20 in included credits for coding sandboxes and web search - Your AI provider bills model usage at its own rates **Viktor Team: $100 per month** - 40,000 shared credits, no seats - Credits roll over one period, then expire - Larger credit plans as usage grows With Maito you see model spend directly in your provider account. With Viktor it's inside the credit balance, which is simpler to budget and harder to trace to one model. ## What do Viktor users say in reviews? **As of October 2026, Viktor rates 4.0 out of 5 on Trustpilot from 23 reviews.** Reviewers praise the quality of its work, how it connects to tools like Slack and Shopify, and the time it saves. The most common complaint is how fast long threads use up credits. [Viktor on Trustpilot](https://www.trustpilot.com/review/viktor.com). ## When is Viktor enough? **Viktor is enough when your company works in Microsoft Teams, or when you'd rather have model usage in one credit bill than connect your own AI provider.** ## Can a team use Maito and Viktor together? **Yes, though most teams pick one shared teammate. A company split between Slack and Microsoft Teams can run Viktor in Teams and Maito in Slack, email, and AI assistants.** ## What moves over when a team goes from Viktor to Maito? **Viktor exports workspace data on request. Its team knowledge and workflow skills carry over as text; tool connections and scheduled jobs are set up again.** Ask Viktor for the export, then paste the team knowledge into a Maito thread and ask it to propose company memories; nothing becomes shared until you confirm it. Each workflow skill becomes a Maito skill when you describe the steps. [Viktor skills and memory](https://viktor.com/academy/skills-and-memory). Script and agent jobs become Loops. Reconnect each tool, run the Loop once by hand, and pause the Viktor job before the first scheduled run so clients don't get two reports. ## So should you choose Maito or Viktor? **Choose Maito for one AI teammate your team reaches from Slack, email, and its AI assistants, on the AI provider you choose, with coding work checked before it reaches you. Choose Viktor if you work in Microsoft Teams or want model usage bundled into credits.** **Choose Maito if:** - Your team works in Slack, email, Claude, ChatGPT, Cursor, Codex, Grok, or Muse - You want to choose the AI provider and see its bill - Coding work should come back with checks, QA, and a recording - Anyone in a channel should be able to ask **Choose Viktor if:** - Your company works in Microsoft Teams - You want model usage included in one credit bill - A free start before paying matters The best test is one assignment your team hands over every week. Run it in both for a week, then compare the results and the total bill. ## Maito vs Viktor: frequently asked questions ### Is Viktor free? Viktor starts with up to $100 in free credits and no credit card, and those credits never expire. After that, Team plans start at $50 a month for 20,000 credits. [Viktor pricing](https://viktor.com/pricing). ### Does Viktor charge per seat? No. Viktor bills per workspace, and credits are shared by everyone in it. [Viktor pricing](https://viktor.com/pricing). ### Is Viktor SOC 2 compliant? Viktor is SOC 2 Type 1 certified, with its Type II audit in progress as of October 2026. [Viktor security](https://viktor.com/security). ### Does Maito work in Microsoft Teams? Not today. Maito works in Slack, by email, and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse. [Maito FAQ](/faq). ### Why does Maito bill model usage separately? So you choose the provider and model and see exactly what each one costs. Maito's $149 covers the workspace and unlimited people; your AI provider bills model usage at its own rates. [Maito pricing](/pricing).