# item MCP: Use item in Slack and Email

Source: https://maito.app/integrations/item

Connect the item MCP server to Maito with one sign-in, and your whole team can use it from Slack or email: “Which deals over $10k are stuck in the same stage for a month?”

item is a CRM where you search, analyze and update customer data. Connect the item MCP server to Maito once, and everyone on your team can use item from Slack, by email, or from Claude, ChatGPT, Cursor, Codex, Grok or Muse. Nobody else has to sign in.

-   Connects in one click
-   Sign in with item
-   One connection for the whole team
-   Server by [item](https://item.app/)

Updated October 21, 2026

## What you can ask with item

Requests to Maito

![Dana](https://maito.app/marketing-avatars/dana.webp)

Dana in Slack

Which deals over $10k are stuck in the same stage for a month?

![Sam](https://maito.app/marketing-avatars/sam.webp)

Sam by email

Update Bright Labs to Closed Won and add a note about the 2-year term.

Maito uses item to do the work and replies where you asked.

## How to connect item

Open Connections in your workspace and choose Connect next to item. You sign in to item in a new tab, and that's the whole setup. Name the account and choose Workspace under who can use it. That's the only time anyone signs in: your whole team, shared chats and Loops can use item from then on. Or skip ahead and ask for the work: Maito sends you a link if item isn't connected yet.

## Questions

### What is the item MCP server URL?

item publishes it at https://mcp.item.app/mcp, and it signs in with OAuth, so there's no key to copy.

### Can I use the item MCP server from Slack?

Yes. Connect it to Maito once, then mention Maito in any Slack channel or send it a direct message. The same connection works by email and from Claude, ChatGPT, Cursor, Codex, Grok or Muse.

### Does everyone on my team have to connect item?

No. One person connects it once and chooses Workspace. Then everyone in the workspace, shared chats and Loops can use item, without signing in themselves. Choose Only me instead to keep it to your own chats.

### Do I have to connect item before I ask?

No. If a request needs item and it isn't connected yet, your agent sends you a link. Connect it, and the work picks up where it stopped.

### Can I limit what Maito does in item?

Yes. After you connect, turn off any item tools you don't want Maito to use, such as the ones that change data. Tools item adds later stay off until you turn them on.

## Also in CRM

-   [Salesforce Salesforce is your CRM: accounts, contacts, opportunities, flows and reports.](https://maito.app/integrations/salesforce)
-   [Attio Attio is a CRM built around your company's relationships and data.](https://maito.app/integrations/attio)
-   [Zoho CRM Zoho CRM holds your leads, contacts, deals and sales workflows.](https://maito.app/integrations/zoho-crm)
-   [Affinity Affinity is a relationship CRM for dealmakers: deals, contacts, and who knows whom.](https://maito.app/integrations/affinity)
-   [Crossbeam Crossbeam shows overlaps between your accounts and your partners' accounts.](https://maito.app/integrations/crossbeam)
-   [EULER EULER runs partner programs and holds partner data in one place.](https://maito.app/integrations/euler)

[See all integrations](https://maito.app/integrations)

## Put your AI employee to work.

Set it up in minutes. Connect item, then hand Maito the first job.

[Put Maito to work](https://maito.app/login?returnTo=%2Fintegrations%2Fitem)[Book a demo](https://cal.com/ddubovetzky/chat-with-the-founder)