# ShipBob MCP: Use ShipBob in Slack and Email

Source: https://maito.app/integrations/shipbob

Connect the ShipBob MCP server to Maito with one sign-in, and your whole team can use it from Slack or email: “Which SKUs will run out in the next two weeks at the current sales pace?”

ShipBob runs fulfillment: your orders, inventory and shipments across its warehouses. Connect the ShipBob MCP server to Maito once, and everyone on your team can use ShipBob from Slack, by email, or from Claude, ChatGPT, Cursor, Codex, Grok or Muse. Nobody else has to sign in.

-   Connects in one click
-   Sign in with ShipBob
-   One connection for the whole team
-   Server by [ShipBob](https://www.shipbob.com/)

Updated October 21, 2026

## What you can ask with ShipBob

Requests to Maito

![Dana](https://maito.app/marketing-avatars/dana.webp)

Dana in Slack

Which SKUs will run out in the next two weeks at the current sales pace?

![Sam](https://maito.app/marketing-avatars/sam.webp)

Sam by email

Where is order 48213, and when will it arrive?

Maito uses ShipBob to do the work and replies where you asked.

## How to connect ShipBob

Open Connections in your workspace and choose Connect next to ShipBob. You sign in to ShipBob in a new tab, and that's the whole setup. Name the account and choose Workspace under who can use it. That's the only time anyone signs in: your whole team, shared chats and Loops can use ShipBob from then on. Or skip ahead and ask for the work: Maito sends you a link if ShipBob isn't connected yet.

## Questions

### What is the ShipBob MCP server URL?

ShipBob publishes it at https://api.shipbob.com/developer-api/mcp, and it signs in with OAuth, so there's no key to copy.

### Can I use the ShipBob MCP server from Slack?

Yes. Connect it to Maito once, then mention Maito in any Slack channel or send it a direct message. The same connection works by email and from Claude, ChatGPT, Cursor, Codex, Grok or Muse.

### Does everyone on my team have to connect ShipBob?

No. One person connects it once and chooses Workspace. Then everyone in the workspace, shared chats and Loops can use ShipBob, without signing in themselves. Choose Only me instead to keep it to your own chats.

### Do I have to connect ShipBob before I ask?

No. If a request needs ShipBob and it isn't connected yet, your agent sends you a link. Connect it, and the work picks up where it stopped.

### Can I limit what Maito does in ShipBob?

Yes. After you connect, turn off any ShipBob tools you don't want Maito to use, such as the ones that change data. Tools ShipBob adds later stay off until you turn them on.

## Workflows that use ShipBob

-   [Fix shipping addresses before orders go out Maito holds orders with bad or changed addresses, asks the customer to confirm and releases once. Operations · When something happens Works with Gmail, Microsoft 365.](https://maito.app/workflows/fix-shipping-addresses-before-orders-go-out)
-   [Answer where-is-my-order emails Maito checks the order and carrier history and drafts a reply that says only what the data shows. Customer support · When you ask Works with Intercom, Pylon.](https://maito.app/workflows/answer-where-is-my-order-emails)
-   [Build the evidence file for a chargeback Maito gathers order, delivery and message evidence before the deadline, so you submit one clean file. Finance · When something happens Works with Gmail, Microsoft 365, Box.](https://maito.app/workflows/build-the-evidence-file-for-a-chargeback)

[See all workflows](https://maito.app/workflows)

## Also in Ecommerce and shipping

-   [Helium 10 Helium 10 has Amazon seller data: keywords, product research, listings and sales.](https://maito.app/integrations/helium-10)
-   [Shippo Shippo compares live rates across USPS, UPS, FedEx, DHL and 40+ carriers, buys labels and tracks packages.](https://maito.app/integrations/shippo)
-   [Terminal49 Terminal49 tracks ocean shipments and containers from port to port.](https://maito.app/integrations/terminal49)
-   [Ticket Tailor Ticket Tailor sells event tickets and tracks orders and attendees.](https://maito.app/integrations/ticket-tailor)
-   [AfterShip Channels for TikTok Shop AfterShip Channels lists and syncs products and orders for your TikTok Shop.](https://maito.app/integrations/aftership-channels-for-tiktok-shop)
-   [CargoAi CargoAi gives air cargo rates, quotes, bookings and shipment tracking.](https://maito.app/integrations/cargoai)

[See all integrations](https://maito.app/integrations)

## Put your AI employee to work.

Set it up in minutes. Connect ShipBob, then hand Maito the first job.

[Put Maito to work](https://maito.app/login?returnTo=%2Fintegrations%2Fshipbob)[Book a demo](https://cal.com/ddubovetzky/chat-with-the-founder)