# Shippo MCP: Use Shippo in Slack and Email

Source: https://maito.app/integrations/shippo

Connect the Shippo MCP server to Maito with one sign-in, and your whole team can use it from Slack or email: “Find the cheapest two-day rate for a 3 lb box from Austin to Denver.”

Shippo compares live rates across USPS, UPS, FedEx, DHL and 40+ carriers, buys labels and tracks packages. Connect the Shippo MCP server to Maito once, and everyone on your team can use Shippo from Slack, by email, or from Claude, ChatGPT, Cursor, Codex, Grok or Muse. Nobody else has to sign in.

-   Connects in one click
-   Sign in with Shippo
-   One connection for the whole team
-   Server by [Shippo](https://shippo.com/)

Updated October 21, 2026

## What you can ask with Shippo

Requests to Maito

![Dana](https://maito.app/marketing-avatars/dana.webp)

Dana in Slack

Find the cheapest two-day rate for a 3 lb box from Austin to Denver.

![Sam](https://maito.app/marketing-avatars/sam.webp)

Sam by email

Which of this week's shipments are delayed, and where are they now?

Maito uses Shippo to do the work and replies where you asked.

## How to connect Shippo

Open Connections in your workspace and choose Connect next to Shippo. You sign in to Shippo in a new tab, and that's the whole setup. Name the account and choose Workspace under who can use it. That's the only time anyone signs in: your whole team, shared chats and Loops can use Shippo from then on. Or skip ahead and ask for the work: Maito sends you a link if Shippo isn't connected yet.

## Questions

### What is the Shippo MCP server URL?

Shippo publishes it at https://mcp.shippo.com/, and it signs in with OAuth, so there's no key to copy.

### Can I use the Shippo MCP server from Slack?

Yes. Connect it to Maito once, then mention Maito in any Slack channel or send it a direct message. The same connection works by email and from Claude, ChatGPT, Cursor, Codex, Grok or Muse.

### Does everyone on my team have to connect Shippo?

No. One person connects it once and chooses Workspace. Then everyone in the workspace, shared chats and Loops can use Shippo, without signing in themselves. Choose Only me instead to keep it to your own chats.

### Do I have to connect Shippo before I ask?

No. If a request needs Shippo and it isn't connected yet, your agent sends you a link. Connect it, and the work picks up where it stopped.

### Can I limit what Maito does in Shippo?

Yes. After you connect, turn off any Shippo tools you don't want Maito to use, such as the ones that change data. Tools Shippo adds later stay off until you turn them on.

## Workflows that use Shippo

-   [Fix shipping addresses before orders go out Maito holds orders with bad or changed addresses, asks the customer to confirm and releases once. Operations · When something happens Works with Gmail, Microsoft 365.](https://maito.app/workflows/fix-shipping-addresses-before-orders-go-out)
-   [Answer where-is-my-order emails Maito checks the order and carrier history and drafts a reply that says only what the data shows. Customer support · When you ask Works with Intercom, Pylon.](https://maito.app/workflows/answer-where-is-my-order-emails)
-   [Build the evidence file for a chargeback Maito gathers order, delivery and message evidence before the deadline, so you submit one clean file. Finance · When something happens Works with Gmail, Microsoft 365, Box.](https://maito.app/workflows/build-the-evidence-file-for-a-chargeback)

[See all workflows](https://maito.app/workflows)

## Also in Ecommerce and shipping

-   [Helium 10 Helium 10 has Amazon seller data: keywords, product research, listings and sales.](https://maito.app/integrations/helium-10)
-   [ShipBob ShipBob runs fulfillment: your orders, inventory and shipments across its warehouses.](https://maito.app/integrations/shipbob)
-   [Terminal49 Terminal49 tracks ocean shipments and containers from port to port.](https://maito.app/integrations/terminal49)
-   [Ticket Tailor Ticket Tailor sells event tickets and tracks orders and attendees.](https://maito.app/integrations/ticket-tailor)
-   [AfterShip Channels for TikTok Shop AfterShip Channels lists and syncs products and orders for your TikTok Shop.](https://maito.app/integrations/aftership-channels-for-tiktok-shop)
-   [CargoAi CargoAi gives air cargo rates, quotes, bookings and shipment tracking.](https://maito.app/integrations/cargoai)

[See all integrations](https://maito.app/integrations)

## Put your AI employee to work.

Set it up in minutes. Connect Shippo, then hand Maito the first job.

[Put Maito to work](https://maito.app/login?returnTo=%2Fintegrations%2Fshippo)[Book a demo](https://cal.com/ddubovetzky/chat-with-the-founder)