# Answer Legal Questions From Approved Company Guidance

Source: https://maito.app/workflows/answer-can-we-do-this-from-approved-guidance

Teams ask Maito in Slack if they can do something and get an answer from your approved legal guidance, with the source and a lawyer pulled in on hard ones.

Teams get legal answers from your approved policies, with a lawyer on hard ones.

[Legal](https://maito.app/workflows/team/legal) · When you ask · Updated October 19, 2026

Works with

-   Slack
-   Email

## How do you answer "can we do this?" from approved guidance?

To answer "can we do this?" from approved guidance, put your legal policies where Maito can learn them and let teams ask in Slack. Maito answers from what you approved, names the section it used, attaches a template when one applies, and sends anything unclear to a lawyer.

## How it's done today

Legal answers the same questions repeatedly.

## What Maito does

1.  Read the question
2.  Answer from approved policies
3.  Send new or risky questions to legal

## Example

**Priya** (2:15 PM):

can we put the Globex and Initech logos on the new homepage?

**Maito** (2:16 PM):

Not yet. Per our approved legal guidance, a customer logo needs written permission, and our standard contract (section 11) doesn't grant it.

• Permission has to come from someone who can sign for the customer. A marketing contact saying yes isn't enough.  
• Permission for a case study doesn't cover a logo wall. Ask for each use.  
• It lasts 12 months, then we ask again.

Attached: logo-permission-request.docx, the template we use. Send it to each customer, then reply here with their answer.

**Priya** (2:20 PM):

what about quoting a Globex customer in a case study?

**Maito** (2:21 PM):

That isn't in our guidance, so I won't guess. I've sent your question to Claire with the context. She'll answer in this thread.

## How to set it up

When you ask Answer "can we do this?" from approved guidance

Set up

Nothing to set up. Ask in Slack or by email whenever you need it.

## What it won't do

It can only answer from guidance you have given it, and it won't treat a general answer as legal advice. Questions that guidance doesn't settle go to a lawyer.

## Questions

### Where do the answers come from?

From the guidance your team approved and shared with Maito, such as policies and standard contract terms. It doesn't make up rules, and it says when the guidance doesn't cover a question.

### What happens with a question it can't answer?

It says so and asks a lawyer, by Slack or email, then continues in the same thread once they reply. The asker isn't left with a guess.

### Does it replace the legal team?

No. It handles repeat questions that approved guidance already covers, so lawyers spend their time on the hard ones.

## More legal workflows

-   [First pass on a contract Get the risky clauses flagged against your standard terms before legal reads it. Legal · When you ask Works with Box.](https://maito.app/workflows/first-pass-on-a-contract)
-   [Sort incoming NDAs Standard NDAs get approved fast; unusual ones go to legal. Legal · When something happens Works with Gmail, Microsoft 365, Box.](https://maito.app/workflows/sort-incoming-ndas)
-   [Draft from approved templates Get a first draft of an agreement from your approved templates and clauses. Legal · When you ask Works with Box.](https://maito.app/workflows/draft-from-approved-templates)
-   [Track contract dates Know when contracts renew, expire or need notice. Legal · On a schedule Works with Box.](https://maito.app/workflows/track-contract-dates)
-   [Summarize a long agreement Get the key terms of a long agreement on one page. Legal · When you ask Works with Box.](https://maito.app/workflows/summarize-a-long-agreement)
-   [Watch for rule changes Hear when a law or regulation that affects you changes. Legal · On a schedule Works with Slack, Email.](https://maito.app/workflows/watch-for-rule-changes)

[See all workflows](https://maito.app/workflows)

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