# Missed Call Follow-Up: A Callback List by Noon Source: https://maito.app/workflows/call-back-every-missed-call Maito turns missed calls and voicemails into a callback list, texts each caller that you got their message, and flags unpaid invoices before you ring back. Missed calls go on a callback list, so no customer slips through while you're on a job. [Sales](https://maito.app/workflows/team/sales) · [Home services](https://maito.app/workflows/industry/home-services) · When something happens · Updated October 19, 2026 Works with - Slack - Email ## How do you call back every missed call? To call back every missed call, connect Maito to your phone system's voicemail transcripts. It lists each missed call with the reason and urgency, texts the caller that you got their message, and checks your job system for context like an unpaid invoice. It reminds you about anyone not yet called. ## How it's done today The owner checks voicemail after work and calls back whoever they remember. ## What Maito does 1. Log the caller, time and voicemail summary 2. Text the caller that you'll call back 3. Check the job system for who they are 4. Remind the team until the call is made ## Example Loop run: Voicemail on the main line, 12:07 PM **Maito** (12:07 PM): 3 missed calls since 10:40 AM. Texts sent to all three. • 10:42, Maria Lopez, 214 Birch St: boiler leaking in the basement. Urgent. • 11:15, unknown number: quote for a water heater swap. • 12:05, Greg Hall: move Thursday's 2:00 PM visit. Catch: Maria has an unpaid invoice, INV-1142 for $480, from August. Worth knowing before you call. I told her only that we received her message, not when we can come. From the phone system voicemail transcripts and the job system. **Tom** (12:20 PM): Calling Maria now. Remind me about the other two at 2. **Maito** (12:20 PM): Maria is on your list until you mark her called. Reminder for the quote request and Greg's reschedule is set for 2:00 PM. ## How to set it up When something happens Call back every missed call Ask your agent “Whenever a call to our main line goes to voicemail, add it to a callback list in #office, text the caller that we got their message and will call back, and remind Tom every 2 hours until it's done.” Connect SMS - Twilio Connect field service software - Jobber Use phone system - RingCentral - Dialpad No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault. Not connected yet? Your agent sends you a link to sign in. ## What it won't do It works from voicemail transcripts and texts, not live calls. A call with no voicemail can't be listed. ## Questions ### How does it know about missed calls? Through your phone system, such as RingCentral or Dialpad, using a skill with a login or API key in the Vault. It reads voicemail transcripts. ### What does it text the caller? Only that you received their message. It doesn't promise a time or a price. ### Does Maito call anyone? No. Maito doesn't make or answer phone calls. You make the callback. ## More sales workflows - [Research an account before a call Get a one-page brief on the company and the people you're meeting, without opening ten tabs. Sales · When you ask Works with Google Calendar, Microsoft 365, HubSpot, Salesforce.](https://maito.app/workflows/research-an-account-before-a-call) - [Brief every meeting automatically Every morning, get a short brief for each external meeting on your calendar. Sales · On a schedule Works with Google Calendar, Microsoft 365, HubSpot, Salesforce.](https://maito.app/workflows/brief-every-meeting-automatically) - [Draft the follow-up after a sales call Turn the call notes into a follow-up email that covers what was promised. Sales · When something happens Works with Granola, Fireflies, Gmail, Microsoft 365, HubSpot, Salesforce.](https://maito.app/workflows/draft-the-follow-up-after-a-sales-call) - [Update the CRM from a Slack thread When deal news comes up in a thread, mention Maito and the CRM gets updated. Nobody types it twice. Sales · When you ask Works with HubSpot, Salesforce.](https://maito.app/workflows/update-the-crm-from-a-slack-thread) - [Weekly pipeline review See which deals moved, which stalled, and which need you, before the pipeline meeting. Sales · On a schedule Works with HubSpot, Salesforce.](https://maito.app/workflows/weekly-pipeline-review) - [Score and route inbound leads New sign-ups and form fills get researched and sent to the right rep, or to nurture. Sales · When something happens Works with HubSpot, Salesforce.](https://maito.app/workflows/score-and-route-inbound-leads) [See all workflows](https://maito.app/workflows) ## Put your AI teammate to work. Set it up in minutes. Start with this one, and let it earn the next one. [Put Maito to work](https://maito.app/login?returnTo=%2Fworkflows%2Fcall-back-every-missed-call)[Book a demo](mailto:support@maito.app?subject=Maito%20demo)