# Reference Check Follow-Up: Collect and Log the Answers

Source: https://maito.app/workflows/collect-references-with-the-candidates-permission

Maito confirms the candidate's permission, sends reference requests after you approve, logs the answers and flags mismatches with the CV.

Maito requests references only after consent, tracks replies and flags details that don't match.

[Operations](https://maito.app/workflows/team/operations) · [Recruiting and staffing](https://maito.app/workflows/industry/recruiting-and-staffing) · When something happens · Updated October 19, 2026

Works with

-   Slack
-   Email
-   Gmail
-   Microsoft 365
-   Superhuman Mail

## How do you collect references with a candidate's permission?

To collect references with a candidate's permission, tell Maito once the candidate agrees. It confirms the permission is on record, drafts the request to each referee, tracks who has answered and compares the replies with the CV. You approve every send, and it posts a summary in Slack.

## How it's done today

The coordinator chases referees for contact details and questionnaire replies by hand.

## What Maito does

1.  Confirm the candidate has given permission
2.  Send the approved questions to each referee
3.  Track replies and summarize with sources
4.  Flag mismatches for a person

## Example

Loop run: Candidate moved to References · Mateo Ruiz

**Maito** (11:20 AM):

References for Mateo Ruiz (Warehouse Supervisor, Wonka Foods): 1 of 2 answered.

**Permission:** Mateo agreed by email on Oct 14, saved in the applicant tracker.  
**Linda Park, former manager:** answered. She said he "led a team of 9 and cut pick errors by about a third." She was his manager from March 2021 to June 2023.  
**Sam Okafor:** no reply yet, asked Oct 15.

Catch: Mateo's CV says he worked there from January 2020, and Linda replied from a personal Gmail address, not a company one. I haven't judged either point.

From the form reply and the CV in the applicant tracker.

**Aisha** (11:28 AM):

Ask Linda to confirm her dates from her work email. Remind Sam too.

**Maito** (11:29 AM):

Drafted both: one asking Linda to confirm the dates from her company address, and a second reminder to Sam. They go out when you approve them in the thread.

## How to set it up

When something happens Collect references with the candidate's permission

Ask your agent

“When a candidate moves to References in the applicant tracker, check that they gave permission, email each referee our standard questions and tell me in #recruiting what has come back.”

Connect email

-   Gmail
-   Microsoft 365
-   Superhuman Mail

Use applicant tracker

-   Greenhouse
-   Ashby
-   Workable

No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault.

Use forms

-   Typeform
-   Tally

No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault.

Not connected yet? Your agent sends you a link to sign in.

## What it won't do

It can't verify a referee's identity beyond the email address. Hiring decisions stay with your team.

## Questions

### Does it contact referees without consent?

No. It checks that the candidate's permission is on record first, and you approve each message.

### Does it judge the answers?

No. It reports what was said and flags mismatches, such as dates that differ from the CV.

### Which tools does it use?

Email through Gmail, Microsoft 365 or Superhuman Mail. Applicant trackers like Greenhouse, Ashby or Workable and form tools work through a skill.

## More operations workflows

-   [Chase missing inputs Ask people for what's missing, by Slack or email, until it's in. Operations · On a schedule Works with Gmail, Microsoft 365, Airtable.](https://maito.app/workflows/chase-missing-inputs)
-   [Monday report from connected tools The weekly operating report built from the tools you already use. Operations · On a schedule Works with BigQuery, Supabase, Intercom, Pylon, Stripe, PayPal.](https://maito.app/workflows/monday-report-from-connected-tools)
-   [Turn a process into a written guide Describe how something is done and get a clean step-by-step guide. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/turn-a-process-into-a-written-guide)
-   [Keep a shared spreadsheet clean Fix formats, fill gaps and flag odd rows in a sheet everyone edits. Operations · On a schedule Works with Airtable, Microsoft 365.](https://maito.app/workflows/keep-a-shared-spreadsheet-clean)
-   [Book travel within policy Get flight and hotel options that fit the travel policy. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/book-travel-within-policy)
-   [Answer "who owns this?" Find the right person or team for any system, process or question. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/answer-who-owns-this)

[See all workflows](https://maito.app/workflows)

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