# Quote Follow Up: Chase Every Open Quote on Time

Source: https://maito.app/workflows/follow-up-on-unanswered-quotes

Maito checks for quotes with no answer after 3 and 7 days, skips the ones that replied, and drafts each reminder for your approval in Slack.

Quotes that sit unanswered get timely reminders, and real questions go to a person.

[Sales](https://maito.app/workflows/team/sales) · [Home services](https://maito.app/workflows/industry/home-services) · On a schedule · Updated October 19, 2026

Works with

-   Slack
-   Email
-   [HubSpot](https://maito.app/workflows/tool/hubspot)
-   [Salesforce](https://maito.app/workflows/tool/salesforce)
-   [Attio](https://maito.app/workflows/tool/attio)
-   [Pipedrive](https://maito.app/workflows/tool/pipedrive)
-   Gmail
-   Microsoft 365
-   Superhuman Mail

## How do you follow up on unanswered quotes?

To follow up on unanswered quotes, set up a weekday Loop. Maito finds quotes sent 3 or 7 days ago with no answer, skips accepted, declined or replied ones, drafts each reminder, and posts them in Slack for approval. Customer questions go to you instead.

## How it's done today

The owner remembers to chase only some prospects.

## What Maito does

1.  Find quotes sent 3 and 7 days ago with no answer
2.  Skip any that were accepted, declined or replied to
3.  Draft the reminders
4.  Send questions to a person

## Example

Loop run: Monday 10:00 AM · Quote reminder check

**Maito** (10:00 AM):

5 quotes waiting. 3 reminders drafted.

• Day 3: Q-2140, Elena Ruiz, $3,850 fence. Q-2142, Acme Property, $1,200 gutter clean.  
• Day 7: Q-2131, Park family, $6,400 deck. Expires tomorrow, Oct 20.

Skipped: Q-2133, Marsh, $2,950. He replied Oct 17: "Can you do November, and does the price include paint?" That's a question, so no reminder. It's in your queue.

From the CRM and the email threads.

**Gary** (10:09 AM):

Send the reminders. For Marsh, paint is not included.

**Maito** (10:10 AM):

Sent 3 reminders. Reply to Marsh drafted for your OK: paint isn't included. I left November out, since your notes don't say whether we have capacity.

## How to set it up

On a schedule Follow up on unanswered quotes

Ask your agent

“Every weekday at 10 AM, find quotes sent 3 or 7 days ago with no answer, skip any that were accepted, declined or replied to, and post the reminder drafts in #sales for Gary to approve.”

Connect CRM

-   HubSpot
-   Salesforce
-   Attio
-   Pipedrive

Connect email

-   Gmail
-   Microsoft 365
-   Superhuman Mail

Connect SMS

-   Twilio

Not connected yet? Your agent sends you a link to sign in.

## What it won't do

It can't answer a customer's question about scope or availability unless your notes say. It flags those for you.

## Questions

### Will it nag customers who already replied?

No. Quotes with a reply, acceptance or decline are skipped, and a question goes to you.

### Can it text as well as email?

Yes, if Twilio is connected for SMS. Email works through Gmail or Microsoft 365.

### Does it send reminders automatically?

Only after you approve the drafts in Slack.

## More sales workflows

-   [Research an account before a call Get a one-page brief on the company and the people you're meeting, without opening ten tabs. Sales · When you ask Works with Google Calendar, Microsoft 365, HubSpot, Salesforce.](https://maito.app/workflows/research-an-account-before-a-call)
-   [Brief every meeting automatically Every morning, get a short brief for each external meeting on your calendar. Sales · On a schedule Works with Google Calendar, Microsoft 365, HubSpot, Salesforce.](https://maito.app/workflows/brief-every-meeting-automatically)
-   [Draft the follow-up after a sales call Turn the call notes into a follow-up email that covers what was promised. Sales · When something happens Works with Granola, Fireflies, Gmail, Microsoft 365, HubSpot, Salesforce.](https://maito.app/workflows/draft-the-follow-up-after-a-sales-call)
-   [Update the CRM from a Slack thread When deal news comes up in a thread, mention Maito and the CRM gets updated. Nobody types it twice. Sales · When you ask Works with HubSpot, Salesforce.](https://maito.app/workflows/update-the-crm-from-a-slack-thread)
-   [Weekly pipeline review See which deals moved, which stalled, and which need you, before the pipeline meeting. Sales · On a schedule Works with HubSpot, Salesforce.](https://maito.app/workflows/weekly-pipeline-review)
-   [Score and route inbound leads New sign-ups and form fills get researched and sent to the right rep, or to nurture. Sales · When something happens Works with HubSpot, Salesforce.](https://maito.app/workflows/score-and-route-inbound-leads)

[See all workflows](https://maito.app/workflows)

## Put your AI teammate to work.

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[Put Maito to work](https://maito.app/login?returnTo=%2Fworkflows%2Ffollow-up-on-unanswered-quotes)[Book a demo](mailto:support@maito.app?subject=Maito%20demo)
