# Price Out of Scope Work Before the Month Closes

Source: https://maito.app/workflows/price-the-extra-work-clients-ask-for

Ask Maito whether a client has gone past their package. It checks time, files and the CRM, and drafts a flat-fee add-on for you to review.

Maito tallies work outside each client's package, so you raise a fee before the work is free.

[Operations](https://maito.app/workflows/team/operations) · [Accounting and bookkeeping](https://maito.app/workflows/industry/accounting-and-bookkeeping) · When you ask · Updated October 19, 2026

Works with

-   Slack
-   Email
-   Box
-   Dropbox
-   Notion
-   Microsoft 365
-   [HubSpot](https://maito.app/workflows/tool/hubspot)
-   [Salesforce](https://maito.app/workflows/tool/salesforce)
-   [Attio](https://maito.app/workflows/tool/attio)
-   [Pipedrive](https://maito.app/workflows/tool/pipedrive)

## How do you price the extra work clients ask for?

To price the extra work clients ask for, ask Maito in Slack whether a client has gone past their package. It reads the engagement terms, hours logged and requests in the files, totals the extra work and drafts a flat fee or add-on for you to review. Nothing is sent to the client without your approval.

## How it's done today

Extra work piles up until the owner has an awkward pricing talk months later.

## What Maito does

1.  Compare logged hours and requests with the signed package
2.  List the extra tasks and hours
3.  Draft a change proposal for the owner

## Example

**Lena** (10:02 AM):

Has Acme Dental gone past their package? I want to raise it before the Q3 close.

**Maito** (10:03 AM):

Yes. Their package covers 12 hours a month. Since Sept 1 we've logged 26.5, so 14.5 hours are outside it.

**Outside the package:**  
• Cleaning up 212 uncategorized card transactions: 6.5 h  
• Two extra payroll runs for the new hires: 3 h  
• Mid-month reports for the bank loan: 5 h

At your $95 rate that is $1,377.50 unbilled. One catch: section 4 of the engagement letter says out-of-scope work needs written approval, and I found no approval email for any of it. Billing it as is could be disputed.

From the time tracker and the signed engagement letter. A change proposal is attached: acme-dental-scope-change.pdf.

**Lena** (10:09 AM):

Make it $1,200 flat for the cleanup and payroll, and move the loan reports to a quarterly add-on.

**Maito** (10:10 AM):

Redrafted: $1,200 flat for the cleanup and extra payroll, plus a $300 quarterly add-on for lender reports, effective Nov 1. It's in your drafts. Nothing has gone to Acme Dental.

## How to set it up

When you ask Price the extra work clients ask for

Set up

Nothing to set up. Ask in Slack or by email whenever you need it.

Connect files

-   Google Drive
-   Box
-   Dropbox
-   Notion
-   Microsoft 365

Connect CRM

-   HubSpot
-   Salesforce
-   Attio
-   Pipedrive

Use time tracking

-   Harvest
-   Toggl

No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault.

Not connected yet? Your agent sends you a link to sign in.

## What it won't do

It prices from the records it can see. Work that was never logged or written down won't be counted.

## Questions

### Where does it get the hours?

From your time tracking, such as Harvest or Toggl, through a skill. It also reads your files and CRM to find the engagement terms.

### Does it send the quote to the client?

No. It saves the draft for you. You decide the price and send it.

### Can it use our usual pricing rules?

Yes. Share them in a thread and Maito remembers them for later quotes.

## More operations workflows

-   [Chase missing inputs Ask people for what's missing, by Slack or email, until it's in. Operations · On a schedule Works with Gmail, Microsoft 365, Airtable.](https://maito.app/workflows/chase-missing-inputs)
-   [Monday report from connected tools The weekly operating report built from the tools you already use. Operations · On a schedule Works with BigQuery, Supabase, Intercom, Pylon, Stripe, PayPal.](https://maito.app/workflows/monday-report-from-connected-tools)
-   [Turn a process into a written guide Describe how something is done and get a clean step-by-step guide. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/turn-a-process-into-a-written-guide)
-   [Keep a shared spreadsheet clean Fix formats, fill gaps and flag odd rows in a sheet everyone edits. Operations · On a schedule Works with Airtable, Microsoft 365.](https://maito.app/workflows/keep-a-shared-spreadsheet-clean)
-   [Book travel within policy Get flight and hotel options that fit the travel policy. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/book-travel-within-policy)
-   [Answer "who owns this?" Find the right person or team for any system, process or question. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/answer-who-owns-this)

[See all workflows](https://maito.app/workflows)

## Put your AI teammate to work.

Set it up in minutes. Start with this one, and let it earn the next one.

[Put Maito to work](https://maito.app/login?returnTo=%2Fworkflows%2Fprice-the-extra-work-clients-ask-for)[Book a demo](mailto:support@maito.app?subject=Maito%20demo)
