# Supplier Scorecard: Score On-Time, In-Full and Price

Source: https://maito.app/workflows/score-suppliers-on-delivery-and-price

Ask Maito for on-time, in-full and price changes by supplier, with valid claims separated from your own changes. Answers in Slack.

See on-time, in-full and price changes by supplier, with valid claims separated from your own changes.

[Operations](https://maito.app/workflows/team/operations) · [Wholesale and distribution](https://maito.app/workflows/industry/wholesale-and-distribution) · When you ask · Updated October 19, 2026

Works with

-   Slack
-   Email
-   [Airtable](https://maito.app/workflows/tool/airtable)
-   Microsoft 365

## How do you build a supplier scorecard?

To build a supplier scorecard, ask Maito in Slack with your order data. It calculates on-time and in-full delivery and price changes by supplier, and separates misses the supplier caused from changes your team made. You get one scorecard to use in the next supplier review.

## How it's done today

Late deliveries and price rises are remembered by whoever was most annoyed.

## What Maito does

1.  Match purchase orders to receipts
2.  Calculate on-time and in-full rates
3.  Separate changes you asked for
4.  Summarize price movement

## Example

Loop run: None

**Marco** (3:03 PM):

score our top 5 suppliers for Jul to Sep.

**Maito** (3:12 PM):

Q3, 212 purchase orders. On time and in full:

• **Acme Packaging** 96 percent, prices flat  
• **Wonka Foods** 91 percent, prices plus 3.4 percent  
• **Stark Logistics** 78 percent, prices flat  
• **Vandelay Imports** 71 percent, plus 7.9 percent  
• **Soylent Labs** 94 percent

Catch: 9 of Vandelay's 14 late orders had their date changed by us after ordering, so I counted them as on time. Their real record is 86 percent, but the price rise is on every order since Aug 8.

Source: ERP purchase orders and receiving dates. Attached: supplier-scorecard-q3.xlsx.

**Marco** (3:20 PM):

draft a short note to Vandelay about the price change. Only facts.

**Maito** (3:22 PM):

Draft is in your email: it lists the 4 invoices, old and new unit prices and asks them to confirm the change. It makes no claim about lateness. Nothing is sent.

## How to set it up

When you ask Score suppliers on delivery and price

Set up

Nothing to set up. Ask in Slack or by email whenever you need it.

Connect spreadsheet

-   Airtable
-   Microsoft 365

Use ERP

-   NetSuite

No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault.

Not connected yet? Your agent sends you a link to sign in.

## What it won't do

It can't judge quality or service that isn't in your data. Missing delivery dates will limit the score for that supplier.

## Questions

### Where does the data come from?

Your spreadsheets in Airtable or Microsoft 365, and an ERP such as NetSuite through a skill with a login or API key in the Vault.

### How does it treat late orders you changed yourself?

It marks those as your changes and leaves them out of the supplier's misses.

### Can it score every supplier at once?

Yes. Ask for all suppliers, or one, for a period you choose.

## More operations workflows

-   [Chase missing inputs Ask people for what's missing, by Slack or email, until it's in. Operations · On a schedule Works with Gmail, Microsoft 365, Airtable.](https://maito.app/workflows/chase-missing-inputs)
-   [Monday report from connected tools The weekly operating report built from the tools you already use. Operations · On a schedule Works with BigQuery, Supabase, Intercom, Pylon, Stripe, PayPal.](https://maito.app/workflows/monday-report-from-connected-tools)
-   [Turn a process into a written guide Describe how something is done and get a clean step-by-step guide. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/turn-a-process-into-a-written-guide)
-   [Keep a shared spreadsheet clean Fix formats, fill gaps and flag odd rows in a sheet everyone edits. Operations · On a schedule Works with Airtable, Microsoft 365.](https://maito.app/workflows/keep-a-shared-spreadsheet-clean)
-   [Book travel within policy Get flight and hotel options that fit the travel policy. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/book-travel-within-policy)
-   [Answer "who owns this?" Find the right person or team for any system, process or question. Operations · When you ask Works with Slack, Email.](https://maito.app/workflows/answer-who-owns-this)

[See all workflows](https://maito.app/workflows)

## Put your AI teammate to work.

Set it up in minutes. Start with this one, and let it earn the next one.

[Put Maito to work](https://maito.app/login?returnTo=%2Fworkflows%2Fscore-suppliers-on-delivery-and-price)[Book a demo](mailto:support@maito.app?subject=Maito%20demo)
