# Scope Creep Tracking: Catch Extra Requests Early

Source: https://maito.app/workflows/track-scope-creep

Maito compares each client request to the signed scope, flags what's extra, drafts a change note with cost and timing, and holds the reply for you.

Spot requests that go beyond the agreed scope before you do the work.

Client delivery · [Design and creative studios](https://maito.app/workflows/industry/design-and-creative-studios) · When something happens · Updated October 19, 2026

Works with

-   Slack
-   Email
-   Gmail
-   Microsoft 365
-   Superhuman Mail
-   Box
-   Dropbox
-   Notion

## How do you track scope creep?

To track scope creep, give Maito your signed scope and your project inbox. When a client asks for something, it compares the request to the scope, says whether it's included, and drafts a change note with cost and timing. It also counts how much extra work has built up. You decide what to send.

## How it's done today

Extra work is done for free.

## What Maito does

1.  Read client requests
2.  Compare with the signed scope
3.  Flag extras and draft a change note

## Example

Loop run: New email from Initech in the project inbox

**Maito** (10:22 AM):

**Request outside scope: Initech**  
Priya at Initech asked for "one more landing page for the webinar, live Nov 4."

The signed scope (Drive, SOW v2, section 3) covers 1 homepage and 4 inner pages. All 5 are already in progress. A sixth page is not included.

**Draft change note**  
• Landing page design and build: $2,400, 4 days  
• Needs approval by Oct 23 to make Nov 4

Catch: this is the third extra request in 3 weeks, about $5,100 in unbilled work if all three were done.

Sources: Priya's email, SOW v2. Want me to draft the reply to Priya?

**Alan** (10:40 AM):

Yes, draft it. Hold it for me to send.

**Maito** (10:42 AM):

Draft is in your inbox with the change note attached. I haven't sent anything to Priya.

## How to set it up

When something happens Track scope creep

Ask your agent

“When a client emails a request, compare it with the signed scope in Drive. If it's outside scope, post it in #delivery with a draft change note and wait for the project lead.”

Connect email

-   Gmail
-   Microsoft 365
-   Superhuman Mail

Connect files

-   Google Drive
-   Box
-   Dropbox
-   Notion
-   Microsoft 365

Not connected yet? Your agent sends you a link to sign in.

## What it won't do

It works from the scope document. If your agreement is vague, Maito flags the request but the judgment call is yours.

## Questions

### Where does it read the scope from?

From the signed scope or statement of work in Drive, Box, Dropbox, Notion or Microsoft 365, plus the client's emails.

### Does it reply to the client?

No. It drafts a reply and a change note, and you send them.

### Can it track repeat extra requests?

Yes. It notes earlier extras for the client and adds up the unbilled work, so you can see the pattern.

## More client delivery workflows

-   [Draft a proposal from past wins Start each proposal from your best past proposals, case studies and rates. Client delivery · When you ask Works with Box.](https://maito.app/workflows/draft-a-proposal-from-past-wins)
-   [Synthesize research into a memo Turn piles of sources and interviews into a memo with references. Client delivery · When you ask Works with Box.](https://maito.app/workflows/synthesize-research-into-a-memo)
-   [Summarize stakeholder interviews Turn interview notes into themes and quotes for the client readout. Client delivery · When you ask Works with Box.](https://maito.app/workflows/summarize-stakeholder-interviews)
-   [Weekly client status report Each Friday, a status report for every client project. Client delivery · On a schedule Works with Linear, Asana, Box.](https://maito.app/workflows/weekly-client-status-report)
-   [Find who has done this before Find the colleague and past project that match a new client's problem. Client delivery · When you ask Works with Box.](https://maito.app/workflows/find-who-has-done-this-before)
-   [Turn meeting notes into client follow-ups After client meetings, send a recap and log actions. Client delivery · When something happens Works with Granola, Fireflies, Gmail, Microsoft 365, Linear, Asana.](https://maito.app/workflows/turn-meeting-notes-into-client-follow-ups)

[See all workflows](https://maito.app/workflows)

## Put your AI teammate to work.

Set it up in minutes. Start with this one, and let it earn the next one.

[Put Maito to work](https://maito.app/login?returnTo=%2Fworkflows%2Ftrack-scope-creep)[Book a demo](mailto:support@maito.app?subject=Maito%20demo)
