Maito vs GitHub Copilot

Is GitHub Copilot the same as Maito?

No. GitHub Copilot is GitHub's developer assistant and cloud coding agent, and its Slack integration lets people with repository write access start and steer code changes. Maito is one AI teammate the whole company works with, for code and business work.

Both take a request in Slack to a pull request with the team watching, both remember things, and both run scheduled work. Copilot keeps everything inside GitHub's model: repositories, write access, and per-user plans. Maito keeps everything inside the company's conversation: anyone can ask, and the same agent does the follow-up email and the fix. Maito costs $149 per workspace per month, plus your AI provider's usage and any cloud credits beyond the included $20. Copilot Business is $19 per user per month.

What does Copilot do in Slack?

You mention @GitHub in Slack, and Copilot's cloud agent investigates, plans, creates issues, and changes code, then opens a pull request.

The Slack integration is part of the GitHub Slack app, in public preview on all paid Copilot plans. A task gets its own code channel that shows the repository, branch, model, status, and links, and archived channels stay searchable and can be reopened.

People need repository write access to start or steer a change. Others in the conversation can add context, but Slack guests and outside collaborators can't start or steer sessions. Pull requests made under the shared app identity can need an extra approval rule before merging.

Sources: Copilot cloud agent in Slack, Copilot Slack permissions

And what is Maito?

Maito is one AI teammate for your whole company, shared in Slack and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse.

Anyone in an invited Slack channel can ask it for work, without a GitHub account, a Maito account, or repository access. It does features, fixes, refactors, code review, QA, and tests, each in its own sandbox with your checks and a pull request your team reviews, and business work such as research, reports, and follow-ups in your connected tools.

Sources: How Maito works

How do Maito and GitHub Copilot compare at a glance?

Both take coding work from Slack to a pull request, remember what they learn, and run scheduled work. Maito adds business work and lets anyone in the channel start a request. Copilot stays inside GitHub's permissions and plans.

Who on your team can work with Maito and GitHub Copilot?

Anyone in an invited Slack channel can start work with Maito. With Copilot, anyone in the conversation can add context, but starting or steering a code change takes repository write access.

That boundary is useful for engineering and narrow for everyone else. A product manager or support lead without write access can describe the problem, but an engineer has to start the change. In Maito, the support lead starts it, the engineer adds a constraint in the same thread, and the pull request still goes through your normal review.

What does each remember, Maito or GitHub Copilot?

Copilot Memory keeps facts about a repository, shared with people who have access to it, and personal preferences per user. Maito keeps company knowledge across all its work, plus personal memory for each person.

Copilot validates a memory against the current branch, and unused memories expire after 28 days. Copilot Memory is in public preview and organizations turn it on.

Maito remembers facts that aren't in any repository, such as a promise made to a customer, a pricing rule, or how support handles refunds, and uses them in code and business work alike.

Sources: Copilot Memory, Maito FAQ

What do Maito and GitHub Copilot do with a business task?

Maito handles business requests through your connected tools, using what it has learned about your company. Copilot's cloud agent is built for repository work, and it reaches other systems through the MCP servers and services your admins configure.

#customer-success

Rosa10:20 AM

@Maito which of our enterprise customers are still on the API version we're retiring in January? I need to warn their admins.

MaitoAPP10:31 AM

Nine accounts called the old version in the last 30 days. Three of them make 90% of those calls. List with admin contacts is in the thread, and a warning email with the migration guide is drafted for each.

Example complete

Sources: Copilot resource access

And what do Maito and GitHub Copilot do when a customer reports a bug?

Copilot investigates and opens a pull request once someone with write access starts it. Maito can be started by the support teammate who got the ticket, and it carries the bug from the report to a tested fix and the reply.

#support

Owen4:02 PM

@Maito a customer's invoices show the wrong time zone since they moved their account to Sydney. Ticket #7741.

MaitoAPP4:19 PM

Reproduced. Invoices use the server's time zone instead of the account's, so dates shift by a day for anyone east of UTC. PR #1032 formats invoice dates in the account's time zone, with tests for Sydney and Los Angeles. Checks pass. Reply to the customer is drafted, with corrected copies of their last two invoices.

Example complete

Can Copilot run work every week?

Yes. Copilot cloud automations run hourly, daily, or weekly, or on repository events, in eligible private and internal repositories. Maito runs recurring work as Loops across code and business tools.

Each Copilot automation is scoped to one repository, with admin controls and selected tools.

Maito's Loops can watch a repository too, and also post the Monday pipeline update or summarize customer feedback each Friday.

Sources: Copilot automations

What do Maito and GitHub Copilot cost?

Maito costs $149 per workspace per month with unlimited people, plus your AI provider's usage and any cloud credits beyond the included $20. Copilot Business costs $19 per user per month and Enterprise $39, with AI credits per user and separate cloud sandbox charges.

Ten Business users cost $190 a month before extra usage. If your company already buys Copilot for its developers, Maito can sign in with that Copilot subscription as its AI provider.

Sources: Copilot plans, Copilot sandbox billing, Maito FAQ

When is GitHub Copilot enough?

GitHub Copilot is enough when the people asking for code changes are the people with repository write access, and the work lives in GitHub.

Can we use Maito and GitHub Copilot together?

Yes. Developers keep Copilot in GitHub and their IDE, and Maito can run on your Copilot subscription while it works with the whole company.

So should you choose Maito or GitHub Copilot?

Choose Maito for one AI teammate anyone in the company can ask, for code and business work, with company knowledge beyond your repositories. Choose GitHub Copilot if your developers are the ones asking and you already pay for Copilot.

Have a non-engineer start one real bug in each product. Compare who could start it, what came back, and how long the handoff took.