Maito vs ChatGPT in Slack
OpenAI put @ChatGPT in Slack channels, with coding through Codex. Is it the same as Maito? And does it remember your company?
Which is better, Maito or ChatGPT in Slack?
Maito is the better pick if your team keeps re-explaining context and wants one teammate that remembers the company and carries a task to the end. ChatGPT in Slack is the better pick if you already pay for ChatGPT Business and quick summaries and drafts cover most requests.
Pick Maito for
- Remembering what the team decided last month
- Several people continuing the same coding task
- A customer bug from report to reply in one thread
Pick ChatGPT in Slack for
- A company already paying for ChatGPT Business
- Summaries and drafts inside Microsoft Teams too
- SOC 2 Type 2 and SAML SSO on the business plan
ChatGPT in Slack is an assistant you mention for a summary, a draft, or a Codex task. Maito is an AI teammate that remembers your company, works with the whole team in one thread, and carries the work through to the result. As of October 2026, @ChatGPT comes with per-seat ChatGPT Business or Enterprise plans; Maito is one $149 workspace subscription that anyone in an invited channel can use.
This guide is for a team on ChatGPT Business that keeps re-explaining the same context to @ChatGPT. We rechecked OpenAI's Slack, admin, and pricing docs in October 2026.
What does @ChatGPT actually do in Slack?
You mention @ChatGPT in an enabled channel, a thread, or a direct message, and it summarizes discussions, drafts replies, turns conversations into plans, and uses the tools your admin approved.
For repository work, @ChatGPT sends a separate Codex Cloud task to an eligible environment shared with the workspace, then posts the result back to the thread. The task runs under the requester's account, and a private Allow and Deny card appears when a request needs approval. The same app works in Microsoft Teams.
Where ChatGPT in Slack is strong:
- It comes with ChatGPT Business seats many companies already pay for
- It works in Microsoft Teams as well as Slack
- OpenAI's business products carry a SOC 2 Type 2 report, with SAML SSO on Business
Sources: ChatGPT in Slack, ChatGPT in Slack and Teams for admins
Wait, @ChatGPT doesn't remember anything?
Right for the @ChatGPT assistant: at launch it doesn't include memory or use a person's ChatGPT memories. Maito learns your company from shared work and uses it in later conversations.
@ChatGPT works from the thread in front of it and the connections your admin sets up for its service account. It doesn't inherit a person's files, apps, or private channels.
OpenAI's workspace agents work differently: named agents your team builds in ChatGPT, with files, skills, tools, and schedules, brought into Slack through a separate Agents app. Their memory is kept per person, not shared across everyone who uses the agent.
Sources: ChatGPT in Slack and Teams for admins, Workspace agent setup and memory
And what makes Maito a teammate rather than an assistant?
Maito keeps the context between requests, so anyone on the team can pick up where someone else left off, and it does the work itself, from a sent follow-up to a tested pull request.
Your company gives Maito its name, role, and instructions. Your team works with it in Slack, by email, and in Claude, ChatGPT, Cursor, Codex, Grok, and Muse, and it's the same agent with the same memory everywhere. It's the coding agent the whole company shares: each task runs in its own sandbox and ends in a pull request with checks.
Sources: AI teammate
How do Maito and ChatGPT in Slack compare at a glance?
Maito and ChatGPT in Slack both answer in Slack threads, take on coding work, and run recurring work. Maito also remembers your company across conversations and lets anyone in the thread continue the same coding task, for $149 per workspace plus your AI provider's usage.
| Maito | ChatGPT in Slack | |
|---|---|---|
| Where you use it | MaitoSlack, email, Claude, ChatGPT, Cursor, Codex, Grok, and Muse | ChatGPT in SlackSlack, Microsoft Teams, and ChatGPT |
| Working together | MaitoThe whole team works with one agent, in any thread | ChatGPT in SlackReplies in the thread; coding runs as the requester |
| Business tasks | MaitoResearch, reports, follow-ups, connected tools | ChatGPT in SlackSummaries, drafts, plans, and admin-approved tools |
| Code changes | MaitoA sandbox per task, checks, QA, pull request | ChatGPT in SlackHands repository work to a separate Codex Cloud task |
| Company knowledge | MaitoLearns facts and saves skills | ChatGPT in Slack@ChatGPT has no memory at launch |
| Recurring work | MaitoSchedule, Slack, email, or a webhook from any system | ChatGPT in SlackTeam tasks on a schedule or app event |
| Security | MaitoEncrypted credentials, audit logs, your AI provider | ChatGPT in SlackSOC 2 Type 2, SAML SSO, no training on business data |
| Setup | MaitoMinutes; no ChatGPT seat needed | ChatGPT in SlackAdmin enables Slack; Codex needs an eligible environment |
| Price | Maito$149 per workspace, unlimited people, plus provider usage | ChatGPT in Slack$25 per Business seat monthly, $20 annually |
Sources: Maito FAQ and pricing. ChatGPT in Slack docs, admin guide, security, and pricing.
What does Maito's memory change compared with @ChatGPT?
Maito answers with what your team said and decided before, then does the next step. @ChatGPT only knows the thread it's in and the connectors your admin approved.
Illustrative conversation, not a recorded product test.
@Maito Acme is asking about SSO again. What did we tell them last time?
In August, Priya told Acme that SSO would ship in Q4, starting with Okta. It's now live for Okta and Google. I drafted a reply that confirms it and links the setup guide. Want me to also let Priya know before you send it?
Jordan didn't have to find the old conversation or know that Priya made the promise.
Winner: Maito. The second question doesn't start from zero.
Sources: Company knowledge
And what do Maito and ChatGPT in Slack do when a customer reports a bug?
@ChatGPT starts a Codex Cloud task and posts the result back. Maito handles the whole bug, from the customer's report to the fix and the reply, and anyone on the team can step in along the way.
Illustrative conversation, not a recorded product test.
@Maito a customer says password reset emails arrive after the link has already expired. Ticket #5120.
Reproduced. Video attached: the email is queued behind bulk sends, so it lands after the 15-minute window. I opened PR #530 to send reset emails on the priority queue, with a test for the delivery order.
Use the existing priority queue helper rather than a new one.
Done. PR #530 now uses the existing helper. QA passed on staging, and the customer reply is drafted below.
Sofia reported it, Tom shaped the fix, and Maito did the work in between, all in one thread. With @ChatGPT, a follow-up from someone else starts a different coding task.
Winner: Maito. Two people steer one fix instead of starting two tasks.
Sources: Support teams
Can ChatGPT in Slack run work every week?
Yes, through team tasks in an enabled workspace. Team tasks run in the cloud on a schedule or an app event, using the team's service account and configured connections. Maito runs Loops on a schedule, from Slack or email, or from a webhook.
Admins control who can create and manage team tasks. Their runs use workspace credits, with team spending limits separate from user limits.
A Maito Loop can post the Monday pipeline update or check new errors every morning, with the same company knowledge as every other conversation, and authorized teammates can pause or edit it in the thread.
Winner: Maito. Recurring runs use what the company already taught it.
Sources: Team task setup and billing, Maito FAQ
Is ChatGPT in Slack or Maito more secure?
OpenAI's business ChatGPT services are covered by a SOC 2 Type 2 report, ChatGPT Business includes SAML SSO and MFA, and business data isn't used for training by default. Enterprise adds SCIM, audit logs through the Compliance API, and data residency. Maito encrypts credentials, logs each agent action for admins, and runs on your own provider account.
Maito can sign in with your ChatGPT subscription as its provider, so model requests stay under the account you already approved.
Winner: ChatGPT in Slack, for companies whose security review already covers OpenAI.
Sources: OpenAI security, ChatGPT pricing, Maito FAQ
How long do Maito and ChatGPT in Slack take to set up?
If you're on ChatGPT Business, an admin enables the Slack deployment and approves connections; Codex tasks need an eligible environment shared with the workspace. Maito needs a workspace, an AI provider, and Slack, and nobody needs a ChatGPT seat to ask.
Winner: ChatGPT in Slack if your company already has Business seats.
Sources: ChatGPT in Slack, Maito FAQ
What do Maito and ChatGPT in Slack cost?
As of October 2026, one Maito workspace is $149 a month for any number of people, plus your AI provider's usage, with $20 of cloud credits included. ChatGPT in Slack needs ChatGPT Business, at $25 per seat on monthly billing or $20 on annual.
| Maito | ChatGPT Business | |
|---|---|---|
| Billing unit | MaitoWorkspace, unlimited people | ChatGPT BusinessEach user, two-user minimum |
| Monthly price | Maito$149 | ChatGPT Business$25 per user monthly, $20 annually |
| Model usage | MaitoYour provider, which can be ChatGPT | ChatGPT BusinessInside plan limits, then workspace credits |
| Included | Maito$20 cloud credits for sandboxes and search | ChatGPT BusinessChatGPT, Codex, workspace agents, admin tools |
| Trying it | MaitoNo free plan | ChatGPT BusinessSlack needs a business workspace |
| Enterprise | MaitoOptional $2,999 assisted setup | ChatGPT BusinessSCIM, EKM, audit logs, data residency |
Sources: ChatGPT pricing, Maito pricing
What would ten people pay for a month of Maito or ChatGPT in Slack?
As of October 2026, ten ChatGPT Business seats cost $250 a month on monthly billing, and the Slack app comes with them. Maito is a flat $149 for the workspace, and you can sign it in with a ChatGPT subscription as the provider.
Maito
$149 per month + provider usage
- One workspace, unlimited people
- Sign in with your ChatGPT subscription as your AI provider, or use another one
- $20 in included credits for coding sandboxes and web search
ChatGPT Business
$250 per month for ten seats
- 10 × $25 on monthly billing, or $200 annually
- Includes ChatGPT, Codex, workspace agents, and admin tools
- Workspace credits for extra usage
Most teams buying ChatGPT Business want it for far more than Slack, so the honest comparison is Maito's $149 against what those seats don't do: shared memory and finishing a task across people.
When is ChatGPT in Slack enough?
ChatGPT in Slack is enough when your company already pays for ChatGPT Business or Enterprise and its @ChatGPT assistant, workspace agents, and team tasks cover the work your team brings to Slack.
Can we use Maito and ChatGPT together?
Yes. Maito works inside ChatGPT, so your team can give work to the same Maito agent from ChatGPT and from Slack, with the same memory in both.
What carries over when a team adds Maito next to ChatGPT in Slack?
Nothing has to move. @ChatGPT keeps no shared memory to carry over, so the work is telling Maito what the team already knows.
Paste your policies and recurring answers into a Maito thread and ask it to propose company memories; you confirm each one. People can keep using ChatGPT, and they can reach Maito from inside it too.
Unfinished Codex tasks stay with the person who started them. Point Maito at the same repository for new work, and it reads the instructions files already there.
So should you choose Maito or ChatGPT in Slack?
Choose Maito if you want one AI teammate that remembers your company, lets anyone continue the same task, and finishes the work, for $149 per workspace plus your AI provider's usage. Choose ChatGPT in Slack if you already pay for ChatGPT Business and its assistants cover what your team asks for.
Choose Maito if…
- You're tired of re-explaining context every time you ask
- Several people should work on one request in the same thread
- A customer's bug should go from report to reply without a handoff
- One agent should handle conversations, coding, and recurring work
Choose ChatGPT in Slack if…
- Your company already pays for ChatGPT Business or Enterprise
- You want to build workspace agents inside ChatGPT
- Your company also works in Microsoft Teams
Try it on something your team discussed last month. Ask both about it in Slack, then ask for the next step, and see which one already knows what you mean.
Maito vs ChatGPT in Slack: frequently asked questions
Does @ChatGPT in Slack remember past conversations?
Not at launch. @ChatGPT doesn't include memory or use a person's ChatGPT memories, and works from the thread and the connections your admin set up.
How much does ChatGPT in Slack cost?
It comes with ChatGPT Business, at $25 per user per month on monthly billing or $20 on annual, with a two-user minimum.
Can Maito use my ChatGPT subscription?
Yes. OpenAI supports ChatGPT subscription sign-in, so Maito can run on the account your company already pays for.
Can @ChatGPT write code from Slack?
Yes. It hands repository work to a separate Codex Cloud task in an eligible environment and posts the result back to the thread.
Does everyone need a ChatGPT seat to use Maito?
No. Anyone in an invited Slack channel can ask Maito for work, and its price stays $149 per workspace for any number of people.
Sources: ChatGPT in Slack and Teams for admins, ChatGPT pricing, Maito FAQ, ChatGPT in Slack, Maito pricing