Hand off the ticket. Get back a tested pull request.

Maito works in your repositories from Slack, email, or your AI assistant. It knows why your code works the way it does, makes the change, runs your checks, and opens a pull request for you to review.

$149/month per workspace · Unlimited people · AI usage billed by your provider

The code is rarely the slow part.

A question from support. A bug from sales. A spec missing the edge cases. Engineers lose hours every week finding answers and explaining them again.

50%
of developers lose 10 or more hours a week to friction outside their code. Atlassian State of DevEx 2025
61%
of developers spend more than 30 minutes a day searching for answers. Stack Overflow Developer Survey 2024
99%
of developers say AI tools save them time. The friction stays anyway. Atlassian State of DevEx 2025

From customer report to merged fix, in one thread.

Follow one coupon bug from the first message to the merge.

  1. 01

    Anyone can hand it the work

    Mention it in Slack, forward the customer’s email, or ask from Cursor or Claude. No ticket template needed.

  2. 02

    It asks before it guesses

    When something isn’t clear, it asks in the same thread and waits for the answer.

  3. 03

    You get a pull request, checks already run

    It works on its own branch, runs the checks you set up, and posts the pull request with the results.

  4. 04

    Feedback goes in the thread

    Ask for changes in plain words. It updates the same pull request, and you decide when to merge.

Sam

Sam October 15, 10:04 AM

@Maito Acme says an expired coupon still took 20% off their order today. Can you fix it?
Maito

Maito October 15, 10:09 AM

Found it. Since last Tuesday’s release, checkout reads coupons from a cache that refreshes weekly, so expired ones keep working. Annual plans use the same code. Fix both, or only monthly?
Leo

Leo October 15, 10:12 AM

Fix both.
Maito

Maito October 15, 10:31 AM

Fixed for monthly and annual plans. Expired coupons stop working after the 24-hour grace period, and I added tests for both.PR #418 · 3 files changed · 3 checks passed
Leo

Leo October 15, 10:40 AM

Tell the customer when the coupon expired instead of showing a generic error.
Maito

Maito October 15, 10:46 AM

Done. Checkout now says “This coupon expired on October 12.” PR #418 is updated, and all 3 checks passed.
Leo

Leo October 15, 10:52 AM

Merging.

It knows why the code is the way it is.

A good fix needs more than the code. Maito checks the report, recent changes, and what your team decided, then tells you where each piece came from.

Openmaito/3f2b9c1e… → main3 files +50 −5
Maito

Maito opened this pull request · October 15

Expired coupons kept working at checkout. Since #401, checkout reads coupons from a cache that refreshes weekly, so Acme’s coupon still took 20% off three days after it expired.

Checkout now checks expires_at itself and keeps the 24-hour grace period Maya set in #billing on August 3. Monthly and annual plans both use this path. Customers see when their coupon expired instead of a generic error.

Validated commit: 7c41e9a

  • Passed: npm run typecheck
  • Passed: npm run lint
  • Passed: npm test

Review required. Merging is up to your team.

Learn more about company knowledge

Reviews, tests, and questions too.

Writing code is one part of the job. Hand it the rest of the week as well.

Answers code questions
“How does checkout handle refunds?” answered from the code, with the files and lines it read.
Reviews a branch
Point it at a branch and get findings against the base, with the code it checked.
Runs security reviews
It reviews a feature for vulnerabilities and rechecks every finding before it reports.
Tests in a real browser
It starts your app at a commit, clicks through it, and sends a video of what broke.
Chases customer bugs
It reproduces the report, finds the cause, fixes it, and drafts the reply.
Watches for trouble
Every morning it reads new errors from your error tracker and posts what needs a look.

Your whole team can hand it work.

Support hands bugs over directly
A customer report goes straight to Maito. Engineers see a pull request, not another interruption.
Product gets answers from the code
“What happens if we change this?” gets answered without pulling anyone off their work.
Everyone adds context in one place
Support, product, and engineering talk in the same thread. Nobody repeats it in DMs.
Engineers stay in charge
Every change waits for an engineer to review it and merge it.

Your repository, your rules.

Connect GitHub, GitLab, or Bitbucket and pick the repositories Maito can work in. Set the branch and variables once, and every task uses them.

Every task gets its own branch
Each task runs in its own sandbox, so several can run at once without stepping on each other.
Your checks run first
It runs the checks you set up and shows the results with the pull request.
Secrets stay out of chat
Environment variables are encrypted and hidden after saving. Nobody pastes keys into Slack.
Merging is up to you
It opens a pull request and stops there. Ask for changes or merge it yourself.
Privatenorthstar/webGitHub

Default branch

main

Environment variables

  • DATABASE_URL••••••••
  • STRIPE_SECRET_KEY••••••••
  • SENTRY_DSN••••••••

Encrypted with Vault. Every new task starts from main with these variables.

Frequently asked questions.

Put your AI teammate to work.

Set it up in minutes. Hand it the next bug in your queue.