Use Chatbase in Slack and Email
Chatbase builds support chat agents, with their sources, conversations and tickets. Connect the Chatbase MCP server to Maito once, and everyone on your team can use Chatbase from Slack, by email, or from Claude, ChatGPT, Cursor, Codex, Grok or Muse. Nobody else has to sign in.
- Connects in one click
- Sign in with Chatbase
- One connection for the whole team
- Server by Chatbase
Updated
What you can ask with Chatbase
Dana in Slack
Sam by email
Maito uses Chatbase to do the work and replies where you asked.
How to connect Chatbase
Open Connections in your workspace and choose Connect next to Chatbase. You sign in to Chatbase in a new tab, and that's the whole setup. Name the account and choose Workspace under who can use it. That's the only time anyone signs in: your whole team, shared chats and Loops can use Chatbase from then on. Or skip ahead and ask for the work: Maito sends you a link if Chatbase isn't connected yet.
Connect Chatbase
Sign in to Chatbase in a new tab to give your agents access.
Connection name
Company Chatbase
Who can use this integration?
Workspace
Workspace members and Loops can use this integration’s enabled tools.
Then turn off any tools you don't need. Everything else is on.
Questions
Chatbase publishes it at https://mcp.chatbase.co/api/mcp, and it signs in with OAuth, so there's no key to copy.
Yes. Connect it to Maito once, then mention Maito in any Slack channel or send it a direct message. The same connection works by email and from Claude, ChatGPT, Cursor, Codex, Grok or Muse.
No. One person connects it once and chooses Workspace. Then everyone in the workspace, shared chats and Loops can use Chatbase, without signing in themselves. Choose Only me instead to keep it to your own chats.
No. If a request needs Chatbase and it isn't connected yet, your agent sends you a link. Connect it, and the work picks up where it stopped.
Yes. After you connect, turn off any Chatbase tools you don't want Maito to use, such as the ones that change data. Tools Chatbase adds later stay off until you turn them on.
