Use Twilio in Slack and Email
Twilio sends text messages, makes calls and runs customer communication. Connect the Twilio MCP server to Maito once, and everyone on your team can use Twilio from Slack, by email, or from Claude, ChatGPT, Cursor, Codex, Grok or Muse. Nobody else has to sign in.
- Connects in one click
- No sign-in needed
- One connection for the whole team
- Server by Twilio
Updated
What you can ask with Twilio
Dana in Slack
Sam by email
Maito uses Twilio to do the work and replies where you asked.
How to connect Twilio
Open Connections in your workspace and choose Connect next to Twilio. It needs no separate sign-in: choose Connect and it's ready. Name the account and choose Workspace under who can use it. That's the only time anyone signs in: your whole team, shared chats and Loops can use Twilio from then on. Or skip ahead and ask for the work: Maito sends you a link if Twilio isn't connected yet.
Connect Twilio
Connect Twilio to give your agents access.
Connection name
Company Twilio
Who can use this integration?
Workspace
Workspace members and Loops can use this integration’s enabled tools.
Then turn off any tools you don't need. Everything else is on.
Questions
Twilio publishes it at https://mcp.twilio.com/docs, and it needs no sign-in.
Yes. Connect it to Maito once, then mention Maito in any Slack channel or send it a direct message. The same connection works by email and from Claude, ChatGPT, Cursor, Codex, Grok or Muse.
No. One person connects it once and chooses Workspace. Then everyone in the workspace, shared chats and Loops can use Twilio, without signing in themselves. Choose Only me instead to keep it to your own chats.
No. If a request needs Twilio and it isn't connected yet, your agent sends you a link. Connect it, and the work picks up where it stopped.
Yes. After you connect, turn off any Twilio tools you don't want Maito to use, such as the ones that change data. Tools Twilio adds later stay off until you turn them on.
