Run a new hire's first weeks
New hires get the right accounts, tasks and introductions on the right day.
People and HR · When you ask · Updated
How do you run new hire onboarding?
To run new hire onboarding, tell Maito the name, role, manager and start date in Slack. Maito creates the tasks in your tracker for IT, the manager and a buddy with due dates, warns when lead times such as laptop delivery are too tight, and emails the new hire at agreed check-in points.
How it's done today
Onboarding is a checklist someone forgets.
What Maito does
- Read the hire's role and start date
- Create the onboarding tasks
- Send reminders to IT, the manager and the buddy
- Check in on day 3 and day 10
Example
@Maito Mina starts Monday as a product designer, reporting to Leo. Set up onboarding.
Plan is in Linear, 9 tasks: • Ben (IT): laptop, Google account, Figma seat, due Fri Oct 23 • Leo: week-one goals, 1:1 for Tuesday • Buddy: lunch on day 1, product tour on day 2 • Me: check-ins with Mina on Thu Oct 29 (day 3) and Thu Nov 5 (day 10) One catch: laptops take 5 business days to arrive, and it's Monday. Nobody has ordered Mina's yet, so Ben needs to order today or she starts on a loaner. I have a welcome email drafted from maito@northstar.example. I won't send it until Leo reviews the plan. No buddy is named yet. Leo, who should it be?
@Maito Priya is the buddy. Plan looks good, send the welcome.
Done. Priya is assigned and the welcome email is on its way to Mina. I pinged Ben about the laptop order.
Rosa (9:40 AM):
Mina starts Monday as a product designer, reporting to Leo. Set up onboarding.
Maito (9:42 AM):
Plan is in Linear, 9 tasks:
• Ben (IT): laptop, Google account, Figma seat, due Fri Oct 23
• Leo: week-one goals, 1:1 for Tuesday
• Buddy: lunch on day 1, product tour on day 2
• Me: check-ins with Mina on Thu Oct 29 (day 3) and Thu Nov 5 (day 10)
One catch: laptops take 5 business days to arrive, and it's Monday. Nobody has ordered Mina's yet, so Ben needs to order today or she starts on a loaner.
I have a welcome email drafted from maito@northstar.example. I won't send it until Leo reviews the plan. No buddy is named yet. Leo, who should it be?
Leo (9:51 AM):
Priya is the buddy. Plan looks good, send the welcome.
Maito (9:52 AM):
Done. Priya is assigned and the welcome email is on its way to Mina. I pinged Ben about the laptop order.
How to set it up
- Set up
Nothing to set up. Ask in Slack or by email whenever you need it.
- Connect task tracker
- Linear
- Asana
- ClickUp
- Jira
- Trello
- Connect email
- Gmail
- Microsoft 365
- Superhuman Mail
Not connected yet? Your agent sends you a link to sign in.
What it won't do
Maito plans and chases the work. It does not grant access or order equipment, and it relies on your usual lead times to flag a late start.
Questions
Linear, Asana, ClickUp, Jira or Trello. It creates and assigns the tasks in the one you connect.
It can email them at the check-ins you set, for example on day 3 and day 10. You decide what it sends.
No. It assigns account and device tasks to IT. A person grants access.