Chase missing inputs

Ask people for what's missing, by Slack or email, until it's in.

Operations · On a schedule · Updated

Works with

  • Slack
  • Email
  • Gmail
  • Microsoft 365
  • Superhuman Mail
  • Airtable

How do you chase missing inputs from your team?

To chase missing inputs from your team, tell Maito who owes what and when. On the schedule you set, Maito asks each person by Slack or email, checks your spreadsheet for what's in, reminds anyone missing, and posts a status that names who is done, who isn't and any number that looks wrong.

How it's done today

Ops spends hours chasing numbers and documents.

What Maito does

  1. Check what's missing
  2. Ask each owner
  3. Remind until done
  4. Report what's still missing

Example

Loop run: Wednesday 4:00 PM · Forecast chase

ops
Maito APP 4:00 PM

Forecast status, Oct 21: 5 of 7 leads are in. In: Dana, Priya, Sam, Leo, Nina Missing: Alex (reminded twice, no reply) and Jo (asked at 10:00 AM, replied "tomorrow") Total so far: $1.31M for Q4. Catch: Leo's number is $410k, 40% above his Q3 forecast with no note. It might be in different units. I've asked him to confirm. The sheet won't be final until Alex, Jo and Leo are all done. Next reminder to Alex goes out at 9:00 AM tomorrow.

Tom 4:08 PM

@Maito give Alex and Jo until Thursday noon. I'll chase Alex in person.

Maito APP 4:09 PM

Noted. Alex and Jo have until Thursday noon. I'll post the final status at 12:30 PM and stop reminding Alex.

Example complete

How to set it up

On a schedule Chase missing inputs
Ask your agent

“Every Wednesday at 10, ask the 7 team leads for their forecast numbers by Slack. Check the Airtable forecast base, remind anyone missing twice a day, and post a status in #ops at 4.”

Connect email
  • Gmail
  • Microsoft 365
  • Superhuman Mail
Connect spreadsheet
  • Airtable
  • Microsoft 365

Not connected yet? Your agent sends you a link to sign in.

What it won't do

It can only nudge people, not make them reply, and it can't know why a number is off. It asks the person who sent it instead of correcting it.

Questions

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