Monday report from connected tools
The weekly operating report built from the tools you already use.
Operations · On a schedule · Updated
Slack
BigQuery
Supabase
Intercom
Pylon
Zoho Desk
Unthread
Freshdesk
Stripe
PayPalHow do you automate a weekly report?
To automate a weekly report, tell Maito once what to include and when to post. Each week Maito pulls the numbers from your connected database, support desk and billing tools, compares each to the week before, and posts a short report in Slack that names what changed and the likely reason.
How it's done today
Someone copies numbers into a slide every Monday.
What Maito does
- Pull numbers from each tool
- Compare with last week
- Post the report
Example
Loop run: Monday 9:00 AM · Weekly ops report
Ops report, Oct 12 to Oct 18, against the week before. • Orders: 1,842 (down 3.1%) • Tickets: 311 (up 22%) • Sign-ups: 129 (up 8%) • Cash collected: $96.4k (down 2%) • Refunds: $4.2k (up from $1.1k) The ticket jump is mostly one thing. 71 tickets are about late deliveries on Stark Logistics shipments, and 38 of those asked for a refund. That also explains the refund increase. Orders are flat, so this isn't a volume problem. Data from Supabase, Intercom and Stripe.
@Maito break the tickets down by topic.
• Late delivery, Stark Logistics: 71 • Billing: 58 • Login: 44 • Other: 138 Billing is up from 31 last week. I can open the 58 and look for a pattern.
Maito (9:00 AM):
Ops report, Oct 12 to Oct 18, against the week before.
• Orders: 1,842 (down 3.1%)
• Tickets: 311 (up 22%)
• Sign-ups: 129 (up 8%)
• Cash collected: $96.4k (down 2%)
• Refunds: $4.2k (up from $1.1k)
The ticket jump is mostly one thing. 71 tickets are about late deliveries on Stark Logistics shipments, and 38 of those asked for a refund. That also explains the refund increase.
Orders are flat, so this isn't a volume problem. Data from Supabase, Intercom and Stripe.
Tom (9:06 AM):
break the tickets down by topic.
Maito (9:07 AM):
• Late delivery, Stark Logistics: 71
• Billing: 58
• Login: 44
• Other: 138
Billing is up from 31 last week. I can open the 58 and look for a pattern.
How to set it up
- Ask your agent
“Every Monday at 9, post the ops report in #ops: orders from Supabase, tickets from Intercom, sign-ups, and cash from Stripe. Compare each to last week.”
- Connect database
- BigQuery
- Supabase
- Connect support desk
- Intercom
- Pylon
- Zoho Desk
- Unthread
- Freshdesk
- Connect billing
- Stripe
- PayPal
Not connected yet? Your agent sends you a link to sign in.
What it won't do
It reports what the connected tools hold. If a source is down or a metric is defined differently in two tools, it says so instead of picking a number.
Questions
Databases like BigQuery and Supabase, support desks like Intercom, Pylon, Zoho Desk, Unthread and Freshdesk, and billing in Stripe or PayPal, all connected through MCP.
Yes. Mention Maito in the thread, for example to break tickets down by topic, and it answers from the same data.
Yes. Tell Maito in Slack to add a metric or change the day, and the Loop updates.
