Send the post-event follow-up
Thank attendees, share recordings and collect feedback.
Event team · Events · When something happens · Updated
Works with
- Slack
- Gmail
- Microsoft 365
- Superhuman Mail
- Box
- Dropbox
- Notion
Slack
Gmail
Microsoft 365
Superhuman Mail
Box
Dropbox
NotionHow do you send a post-event follow-up?
To send a post-event follow-up, tell Maito where the recordings and registration list are. It drafts a thank-you email with links to the sessions and three feedback questions, notes missing recordings, and offers a separate version for people who didn't attend. You review both before anything is sent.
How it's done today
Follow-ups go out a week late.
What Maito does
- Draft thank-you
- Attach recordings
- Send survey and summarize answers
Example
@Maito Draft the follow-up for yesterday's Summit. Recordings are in the Summit folder in Drive.
Draft ready. Subject: "Thank you for joining Northstar Summit". It thanks the 312 attendees (out of 340 registered), links to 9 session recordings, and asks 3 questions: • How useful was the day, 1 to 5? • Which session was best? • What should we change next year? Catch: the recording of the closing panel isn't in the Drive folder, so I left it out and noted it in the draft. 28 registrants didn't attend. Want a second version for them with recordings only? Sources: Drive folder, registration list. Attached: followup-draft.docx. I haven't sent anything.
@Maito Yes, make the no-show version. I'll send both at 2.
Attached: followup-noshow.docx. Both are waiting for you.
Rosa (9:00 AM):
Draft the follow-up for yesterday's Summit. Recordings are in the Summit folder in Drive.
Maito (9:06 AM):
Draft ready. Subject: "Thank you for joining Northstar Summit".
It thanks the 312 attendees (out of 340 registered), links to 9 session recordings, and asks 3 questions:
• How useful was the day, 1 to 5?
• Which session was best?
• What should we change next year?
Catch: the recording of the closing panel isn't in the Drive folder, so I left it out and noted it in the draft. 28 registrants didn't attend. Want a second version for them with recordings only?
Sources: Drive folder, registration list. Attached: followup-draft.docx. I haven't sent anything.
Rosa (9:15 AM):
Yes, make the no-show version. I'll send both at 2.
Maito (9:17 AM):
Attached: followup-noshow.docx. Both are waiting for you.
How to set it up
- Ask your agent
“After each event, draft a thank-you email with the recording links from Drive and a 3-question survey. Put the draft in #events for the organizer to send, then summarize the survey answers.”
- Connect email
- Gmail
- Microsoft 365
- Superhuman Mail
- Connect files
- Google Drive
- Box
- Dropbox
- Notion
- Microsoft 365
Not connected yet? Your agent sends you a link to sign in.
What it won't do
It sends nothing on its own and can't judge which attendees matter most. Use your registration data for that.
Questions
No. It attaches drafts and you send them, or tell Maito to once you approve.
Yes. It can make a second email for registrants who didn't attend, with recordings only.
It leaves it out of the draft and tells you, so you can add it.
