Catch time-zone and clock-change mix-ups

Before clocks change, see which students' lesson times shift and need a confirmation.

Operations · Education · On a schedule · Updated

Works with

  • Slack
  • Email
  • Google Calendar
  • Microsoft 365
  • Cal.com
  • Calendly
  • Gmail
  • Superhuman Mail

How do you catch time-zone and clock-change mix-ups?

To catch time-zone and clock-change mix-ups, set up a weekly Loop. Maito reads next week's sessions, converts them for each person's zone, finds the ones that shift when clocks change, and posts who needs a confirmation in Slack with drafts ready for you.

How it's done today

Staff convert times by hand and send ambiguous confirmations.

What Maito does

  1. Check next week's sessions against each student's time zone
  2. Spot sessions that move because of a clock change
  3. List who needs a confirmation
  4. Draft the confirmation emails

Example

Loop run: Sunday 6:00 PM · Time-zone check

tutoring
Maito APP 6:00 PM

9 sessions next week, Oct 26 to Nov 1. 2 shift because the UK changed clocks this morning and the US changes on Nov 1. • Tom O., London: Tuesday Oct 27, 11:30 AM your time. London is only 4 hours ahead this week, so it's now 3:30 PM for Tom. His usual slot is 4:30 PM London. • Aiko, Tokyo: Sunday Nov 1, 8:00 AM your time. Was 9:00 PM Tokyo, now 10:00 PM, after your clocks go back. Catch: both recurring events are stored in New York time, so the students' times moved without anyone saying. From your calendar and the booking system.

Nora 6:08 PM

@Maito Draft emails to both asking which time they want to keep.

Maito APP 6:09 PM

Drafts ready for your OK. Tom gets 3:30 PM or 4:30 PM London on Oct 27, and Aiko gets 10:00 PM or 9:00 PM Tokyo on Nov 1. Both ask for a reply by Tuesday.

Example complete

How to set it up

On a schedule Catch time-zone and clock-change mix-ups
Ask your agent

“Every Sunday at 6 PM, check next week's sessions for students in other time zones, find any that shift because of a clock change, and post who needs a confirmation in #tutoring with drafts.”

Connect calendar
  • Google Calendar
  • Microsoft 365
  • Cal.com
  • Calendly
Connect booking system
  • Calendly
  • Cal.com
Connect email
  • Gmail
  • Microsoft 365
  • Superhuman Mail

Not connected yet? Your agent sends you a link to sign in.

What it won't do

It can't know a person's real local time if their zone isn't in your records. It asks instead of guessing.

Questions

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