Check a client is ready for the tax preparer

Before the preparer starts a return, Maito checks the paperwork against their requirements and lists what's missing.

Operations · Accounting and bookkeeping · When something happens · Updated

Works with

  • Slack
  • Email
  • Box
  • Dropbox
  • Notion
  • Microsoft 365
  • Gmail
  • Superhuman Mail

How do you check a client's tax documents are complete?

To check a client's tax documents are complete, tell Maito which status triggers the check. It compares what the client sent with your checklist and last year's return, posts what is missing and any changes worth a look, and drafts the request to the client. You approve it and mark the client ready.

How it's done today

The admin chases forms while the preparer finds more gaps later.

What Maito does

  1. Apply the preparer's checklist
  2. Sort received files against it
  3. Flag changes from last year
  4. Hold the client as not ready until the preparer confirms

Example

Loop run: Client moved to Ready for prep

prep
Maito APP 9:40 AM

Rivera household, 2025 return (extension). Received: 2 W-2s, 1099-INT, mortgage statement, property tax bill. Missing: 1099-B from the brokerage (they had one last year), childcare provider name and ID, health coverage form. Catch: the organizer says 'no changes', but the spouse's W-2 comes from an employer in Texas and last year's return was filed with their previous state. This might change their state filing. I'm flagging it, not deciding. From the uploaded files, the organizer answers and last year's return.

Janet 9:51 AM

@Maito Ask them for the 1099-B and the state info. Keep them as waiting until I've seen it.

Maito APP 9:52 AM

Request drafted and ready for your approval. It asks for the 1099-B, the childcare details and the move date. Status stays Waiting on client.

Example complete

How to set it up

When something happens Check a client is ready for the tax preparer
Ask your agent

“When a client moves to Ready for prep, check their documents against Janet's checklist and last year's return, and post what's missing in #prep. Don't mark them ready; I will.”

Connect files
  • Google Drive
  • Box
  • Dropbox
  • Notion
  • Microsoft 365
Connect email
  • Gmail
  • Microsoft 365
  • Superhuman Mail
Use practice management software
  • Clio
  • Dentrix
  • Jane

No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault.

Not connected yet? Your agent sends you a link to sign in.

What it won't do

It reads what the client uploaded. It can't tell if a document is accurate, and it doesn't decide how an item is filed.

Questions

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