Find why the stock count is off

Compare a count with the ledger, check recent movements and list likely causes before anyone adjusts a number.

Operations · Wholesale and distribution · When you ask · Updated

Works with

How do you find an inventory discrepancy?

To find an inventory discrepancy, send Maito the count file in Slack. It compares the count with the ledger, checks recent receipts, returns and transfers, and lists the likely cause for each variance with the net units and cost. You get the list before anyone adjusts a number.

How it's done today

Staff overwrite the system total to match the shelf and never write down why.

What Maito does

  1. Compare the count sheet with the ledger
  2. Check recent receipts, transfers and returns for each variance
  3. Rank likely causes
  4. Ask for a recount on big gaps

Example

Loop run: None

warehouse
Marco 10:02 AM

@Maito the Oct 16 count is off on 5 SKUs. Why? Count file attached.

Maito APP 10:09 AM

Five variances, net minus 31 units, $412 at cost. • PK-204 counted 88, ledger 112 (minus 24). A return of 24 from Stark Logistics on Oct 14 was received but never put away. Likely sitting at the dock. • PK-310 counted 40, ledger 43. Transfer T-0877 shows 3 units out and no receipt. • PK-118 plus 2, PK-090 minus 4 and PK-422 minus 1: no matching movement. Probably miscounts. Catch: PK-204 was adjusted down on Sep 18 for the same amount. That is the second adjustment for the same cause. Source: count file, ledger and receipts since Sep 1. I'd recount PK-204 at the dock and PK-090 before adjusting anything.

Marco 10:15 AM

@Maito agreed. Put the recounts on Tuesday's list.

Maito APP 10:16 AM

Added both to Tuesday's count list. I'll leave all adjustments untouched until you approve them.

Example complete

How to set it up

When you ask Find why the stock count is off
Set up

Nothing to set up. Ask in Slack or by email whenever you need it.

Connect inventory system
  • Airtable
  • Shopify
Connect spreadsheet
  • Airtable
  • Microsoft 365

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What it won't do

A likely cause is a lead, not a verdict. Maito can't see stock that was moved or damaged without being recorded.

Questions

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