Price the extra work clients ask for
Maito tallies work outside each client's package, so you raise a fee before the work is free.
Operations · Accounting and bookkeeping · When you ask · Updated
Works with
- Slack
- Box
- Dropbox
- Notion
- Microsoft 365
- HubSpot
- Salesforce
- Attio
- Pipedrive
Slack
Box
Dropbox
Notion
Microsoft 365
HubSpot
Salesforce
Attio
PipedriveHow do you price the extra work clients ask for?
To price the extra work clients ask for, ask Maito in Slack whether a client has gone past their package. It reads the engagement terms, hours logged and requests in the files, totals the extra work and drafts a flat fee or add-on for you to review. Nothing is sent to the client without your approval.
How it's done today
Extra work piles up until the owner has an awkward pricing talk months later.
What Maito does
- Compare logged hours and requests with the signed package
- List the extra tasks and hours
- Draft a change proposal for the owner
Example
@Maito Has Acme Dental gone past their package? I want to raise it before the Q3 close.
Yes. Their package covers 12 hours a month. Since Sept 1 we've logged 26.5, so 14.5 hours are outside it. Outside the package: • Cleaning up 212 uncategorized card transactions: 6.5 h • Two extra payroll runs for the new hires: 3 h • Mid-month reports for the bank loan: 5 h At your $95 rate that is $1,377.50 unbilled. One catch: section 4 of the engagement letter says out-of-scope work needs written approval, and I found no approval email for any of it. Billing it as is could be disputed. From the time tracker and the signed engagement letter. A change proposal is attached: acme-dental-scope-change.pdf.
@Maito Make it $1,200 flat for the cleanup and payroll, and move the loan reports to a quarterly add-on.
Redrafted: $1,200 flat for the cleanup and extra payroll, plus a $300 quarterly add-on for lender reports, effective Nov 1. It's in your drafts. Nothing has gone to Acme Dental.
Lena (10:02 AM):
Has Acme Dental gone past their package? I want to raise it before the Q3 close.
Maito (10:03 AM):
Yes. Their package covers 12 hours a month. Since Sept 1 we've logged 26.5, so 14.5 hours are outside it.
Outside the package:
• Cleaning up 212 uncategorized card transactions: 6.5 h
• Two extra payroll runs for the new hires: 3 h
• Mid-month reports for the bank loan: 5 h
At your $95 rate that is $1,377.50 unbilled. One catch: section 4 of the engagement letter says out-of-scope work needs written approval, and I found no approval email for any of it. Billing it as is could be disputed.
From the time tracker and the signed engagement letter. A change proposal is attached: acme-dental-scope-change.pdf.
Lena (10:09 AM):
Make it $1,200 flat for the cleanup and payroll, and move the loan reports to a quarterly add-on.
Maito (10:10 AM):
Redrafted: $1,200 flat for the cleanup and extra payroll, plus a $300 quarterly add-on for lender reports, effective Nov 1. It's in your drafts. Nothing has gone to Acme Dental.
How to set it up
- Set up
Nothing to set up. Ask in Slack or by email whenever you need it.
- Connect files
- Google Drive
- Box
- Dropbox
- Notion
- Microsoft 365
- Connect CRM
- HubSpot
- Salesforce
- Attio
- Pipedrive
- Use time tracking
- Harvest
- Toggl
No MCP server needed. Ask your agent to save a skill with the steps, then add the login or API key in Settings → Vault.
Not connected yet? Your agent sends you a link to sign in.
What it won't do
It prices from the records it can see. Work that was never logged or written down won't be counted.
Questions
From your time tracking, such as Harvest or Toggl, through a skill. It also reads your files and CRM to find the engagement terms.
No. It saves the draft for you. You decide the price and send it.
Yes. Share them in a thread and Maito remembers them for later quotes.
