Reschedule jobs when the weather turns
When rain or wind blocks outdoor work, get a proposed new schedule and drafted customer notices ready to approve.
Operations · Home services · When something happens · Updated
Works with
- Slack
SlackHow do you reschedule jobs when the weather turns?
To reschedule jobs when the weather turns, set up an evening Loop. Maito checks tomorrow's forecast against your jobs in Jobber, lists the ones at risk, finds open slots, drafts customer texts and a crew message, and waits for your approval.
How it's done today
The owner phones crews and customers one by one when the weather changes.
What Maito does
- Check the forecast against tomorrow's outdoor jobs
- List jobs that can't run safely
- Propose open slots for each
- Draft customer texts and the crew message for approval
Example
Loop run: Weather forecast · Evening check
Thursday Oct 22 is at risk: 1.2 inches of rain expected from 7 AM to 3 PM, per the forecast I checked online. 6 jobs affected: • Initech lawn install, 2 crew-days • Acme Park mulching • 4 residential cleanups Open slots: Fri Oct 23 has room for 3 jobs, Mon Oct 26 for the other 3. Catch: the Initech sod arrives Thursday at 8 AM and can't be returned. It will sit on pallets over the weekend. Ask the supplier about Friday delivery. I drafted 6 customer texts and a crew message. Nothing is sent.
@Maito I'm calling it. Send the 5 residential and park texts, I'll handle Initech myself.
Sending the 5 texts now and holding Initech. Crew message posted in #ops with Friday and Monday assignments.
Maito (6:00 PM):
Thursday Oct 22 is at risk: 1.2 inches of rain expected from 7 AM to 3 PM, per the forecast I checked online.
6 jobs affected:
• Initech lawn install, 2 crew-days
• Acme Park mulching
• 4 residential cleanups
Open slots: Fri Oct 23 has room for 3 jobs, Mon Oct 26 for the other 3.
Catch: the Initech sod arrives Thursday at 8 AM and can't be returned. It will sit on pallets over the weekend. Ask the supplier about Friday delivery.
I drafted 6 customer texts and a crew message. Nothing is sent.
Kate (6:10 PM):
I'm calling it. Send the 5 residential and park texts, I'll handle Initech myself.
Maito (6:11 PM):
Sending the 5 texts now and holding Initech. Crew message posted in #ops with Friday and Monday assignments.
How to set it up
- Ask your agent
“Every evening at 6, check the weather forecast for tomorrow against our landscaping jobs. If rain or wind could stop work, post the affected jobs in #ops with new slots and draft the customer texts. Don't send anything until I say so.”
- Connect field service software
- Jobber
- Connect SMS
- Twilio
Not connected yet? Your agent sends you a link to sign in.
What it won't do
A forecast is a forecast. Maito can't promise the weather and leaves the call to your team.
Questions
No. It drafts the texts and sends none until you approve.
From a web lookup it does each evening, and it says what it checked.
Yes, if your notes say so. It flags deliveries that can't be returned.
