Follow up with every lead

Every buyer and seller enquiry gets a timely, personal follow-up.

Agents and coordinators · Real estate · When something happens · Updated

Works with

How do you follow up with every real estate lead?

To follow up with every real estate lead, connect your CRM and tell Maito who handles new enquiries. When one arrives, Maito matches it to listings, drafts a reply, checks the CRM for an existing agent, posts it for the assigned agent, and sets a reminder to call.

How it's done today

Leads go cold while agents are at showings.

What Maito does

  1. Read the enquiry
  2. Draft a reply with matching listings
  3. Remind the agent to call

Example

Loop run: New HubSpot enquiry · Priya N., website form, 3 bed under $700k

leads
Maito APP 1:12 PM

New enquiry from Priya N. She wants a 3-bed under $700,000 near good schools and filled in the form at 1:09 PM. Matching homes • 14 Oak Street, $689,000, 3 bed • 31 Linden Ave, $674,500, 3 bed • 9 Birch Court, $649,000, 3 bed + den Draft reply: 'Hi Priya, thanks for getting in touch. Three homes fit what you described. I'd be happy to show any of them this weekend. When is a good time for a quick call?' The catch: HubSpot shows Priya was assigned to Marta in September, last activity Sept 12. Check with Marta before replying so she isn't contacted twice. Call reminder set for 1:25 PM.

Luis 1:20 PM

@Maito I'll ask Marta first. Move the reminder to 4:00 PM.

Maito APP 1:20 PM

Moved to 4:00 PM. The draft stays unsent in HubSpot.

Example complete

How to set it up

When something happens Follow up with every lead
Ask your agent

“When a new enquiry comes into HubSpot, draft a reply with 3 matching listings and post it in #leads for the assigned agent. Remind them to call within 15 minutes. Don't send anything.”

Connect CRM
  • HubSpot
  • Salesforce
  • Attio
  • Pipedrive
Connect email
  • Gmail
  • Microsoft 365
  • Superhuman Mail

Not connected yet? Your agent sends you a link to sign in.

What it won't do

Matches come from the listings it can read, and it can't tell if a lead is serious. The agent decides what to send and when to call.

Questions

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