AI for auto repair shops
4 workflows. Customer approvals for extra work, honest parts updates, job costs and core returns. Less time on the phone, fewer surprises at pickup.
$149/month per workspace · Unlimited people · AI usage billed by your provider
- Up to 21%
- of calls to auto service shops are missed, dropped or mishandled. Marchex call analysis
All auto repair workflows.
4 workflows
- Start here Get customer approval for extra repair work When the tech finds more work, the customer gets a clear priced message and their yes is saved with the job. Customer support · When something happens Works with Box.
- Start here Update customers on late parts honestly Late parts are caught every morning, and customers get verified dates, never guesses. Customer support · On a schedule Works with Gmail, Microsoft 365.
- Start here Get core charges back from suppliers Every refundable core gets a return task and a deadline, so the credit isn't left on a shelf. Finance · When something happens Works with Gmail, Microsoft 365, QuickBooks, Xero, Linear, Asana.
- See what a long project has cost so far Weekly, Maito adds up hours and parts against the estimate for each long job and points out what doesn't fit. Founders and leadership · On a schedule Works with QuickBooks, Xero, Airtable, Microsoft 365.
Where AI helps an auto repair shop.
The front desk spends the day waiting on customers and suppliers. Maito gets customer approval for extra repair work by text with the quote attached, updates customers on late parts honestly, and gets core charges back from suppliers. For long projects it shows what the job has cost so far from your time tracking and accounting software.
You and your technicians decide what a car needs and what it costs. Maito never adds work to an invoice without the customer's approval, and it doesn't diagnose a vehicle. Anything about safety, a warranty dispute or a customer who is angry stays with the service manager.
Start with extra work approvals. Connect your shop management software, then mention @Maito in Slack with the vehicle and the extra repair and ask it to draft the approval message. Read it, send it, and let Maito record the reply on the job. For core charges, set up a Loop that checks weekly for ones still owed and lists them for you.
Questions.
Through a skill with a login in the Vault. Maito follows your steps and signs in for you.
No. Technicians diagnose. Maito turns their findings into customer approvals and updates.
Minutes for the workspace: create it, connect your AI provider and connect Slack. Each workflow then takes one request to your agent, plus signing in to any tool it needs.
No. You set up each workflow by asking your agent in plain words. A repository is only needed for coding work.
$149 per workspace per month, with unlimited people and $20 in cloud credits each month. Your AI provider bills its usage separately.